HTTPS for all

As HTTPS becomes more and more common for even just the simplest of blogs, we've decided to allow the tracking of HTTPS sites for all customers, including free customers and those on our grandfathered "Starter" plan.

clicky.com is now also available over a secured HTTPS connection for all customers. Previously we only offered this to paying customers. One of the main reasons for this was that our advertising company, buysellads.com, didn't support ads being displayed over HTTPS. We offset the cost of offering free service by the revenue we make from our ads, so we had no choice in this department. BSA just pushed out HTTPS support though, so now clicky.com is available via HTTPS to all customers, paying or not.

We only force HTTPS on our web site when you're logged in. If you want to disable the full time HTTPS for any reason, you can do that in your user preferences.
0 comments |   Nov 18 2014 12:43pm

Favorite sites

For those of you with multiple sites in your account, chances are there are a few sites that are lot more important to you than the rest. Now you can make sure these sites are always at the top of your user homepage for quick access, on both the desktop and mobile versions of Clicky.

Flagging a site as a favorite works just like the other reports. Click the star and presto, it's a favorite. Click it again and it's no longer a favorite. If you need a moment to pick your jaw up off the floor, please take it.

On the desktop there are options to sort your sites by something other than alphabetically, such as visitors or bounce rate. When you use favorites, the same sorting rules will still apply, but divided into the favorite and non-favorite sites. In these screenshots that sorting is default (alphabetical), so you can see that the favorites are at the top sorted by name, then the rest are below them also sorted by name.




4 comments |   Oct 21 2014 6:18pm

New global user preferences for trends, graphing, and more

Preferences for trends, graphing, and a few other things have always been site-specific, but most customers want them to be the exact same for all of their sites. There's also the (large number of) people who have sub-user accounts who are at the mercy of the master account as to how these preferences are set.

We've gutted this mess and moved these preferences into the global user preferences page. Now every user has control over exactly how they want all of these settings to work. A screenshot of the new page is below.

The site preferences area is now all related to tracking preferences, which makes more sense. The dashboard preferences are now just for the layout of the modules, and the settings of each one (e.g. which tab is the default).

We also added a few new features that have been requested fairly often: A site preference to allow the logging of all bot activity, and a user preference for hiding the current hour in hourly graphs, to avoid panic when seeing a 'cliff' near the beginning of the hour. These are covered in more detail in this post.

Also released today were some new on-demand features for graphs, so be sure to check those out too and let us know what you think!

Here is what the new user preferences page looks like:


3 comments |   Oct 14 2014 10:53pm

New preferences: Log bots, and hide the current hour in hourly graphs

As part of our massive preferences overhaul, we added two new preferences that have been requested fairly often.

Bot logging

This is a new site (tracking) preference. We highly recommend leaving this OFF - log analyzers are the best way to look at bot activity on your site - but there are specific use cases where this may be useful. For example, if Clicky is logging significantly less traffic than another tracker you are using, bots are a likely cause so enabling this will let you see if that's the case or not.

Here's where to enable this new option: (Again, we highly recommend leaving it OFF...)



It's important to note that this is no guarantee that all bots will get logged. We'll only log bot activity if they interact with Javascript (a lot of them do these days) or load our 'noscript' backup tracking method.

We'll try our best to identify Google, Microsoft, and Yahoo bots, which you'll see under the new 'Robot' section of the web browsers and operating systems reports. All other robots will just be labeled 'Robot'. Bots will also be logged as normal visitors if this is on, so you will see them in your visitors report and you can filter visitors with the new robot user agents.




Hide current hour in hourly graphs

Near the beginning of the hour, the number for that hour (visitors, actions, whatever) might be quite small compared to a full hour. If you view your reports near the beginning of the hour, you will see this as a 'cliff' and perhaps panic that your traffic suddenly died.

We highly suggest checking the current time before panicking in such situations, but we get it that some people would prefer never to be in that situation. So now there's a new user preference to always hide the current hour.




Also released today were some new on-demand features for graphs, so be sure to check those out too and let us know what you think!
3 comments |   Oct 14 2014 10:51pm

New graphing features

Part of our massive preferences overhaul included chipping away some nasty cruft. One of those things was the option to allow simple HTML bar graphs to be the default graphing method. This was used by very few people so we removed it as an option to be the default graphing option.

But have no fear, we know this method is still useful even for people who never set it as their default, so we changed it to be an on-demand option that you can see in the top right corner of every graph. Whatever date range you're viewing in a graph, clicking the bar graph will show the same data, with one exception: no hourly data. Bar graphs never supported hourly data since they were created (and deprecated) well before we added support for hourly data. So they still don't do that. When viewing hourly data, if you view a bar graph it will just show the last 28 days instead.




We've also added the ability to export the raw data you see in any graph straight from the API, straight to CSV or the other formats our exporting of normal (non-graph) reports has always supported. Unlike bar graphs, this method does support hourly data, so that's good. It will honor whatever date range you are viewing in the graph.

The new-ish 'Download' menu we added for graphs has been changed to an icon indicating you can "save the graph", in there are the old options to save it in various image formats, and new options below to export the raw data itself.




Also released today were a few new features that have been requested fairly often: A site preference to allow the logging of all bot activity, and a user preference for hiding the current hour in hourly graphs, to avoid panic when seeing a 'cliff' near the beginning of the hour.

These are covered in more detail in this post, so be sure to check those out too and let us know what you think!
1 comment |   Oct 14 2014 10:47pm

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