Android Widget (beta)

We're releasing a beta of our Android widget today. It should work on any phone running Android 2.0 or higher.

There are three widgets to choose from, depending on your needs. You can setup one or more widgets for every site in your account. The widgets are very battery friendly, even when set to pull every 5 minutes. I've been testing it for several months now with very aggressive settings and it's had zero impact on my battery life.

Why a widget and not a full blown app? We don't believe our resources are best spent maintaining an app that tries to do (almost) everything our web site does. Apps are much costlier to write and keep up to date. We are constantly adding new features and reports and tracking new types of data, etc. A simple widget living on your desktop (still one of my favorite Android features) that lets you keep up with your basic stats with a quick glance, with a few more details available when you click the widget (as shown here), fits the bill perfectly for us.

Handy dandy installation guide

  1. Since this is a beta, we're not releasing it through the official marketplace just yet. So you'll need to enable the option to install apps from "unknown sources" in order to install this on your phone.

    - Android 4.0+, go to Settings -> Security -> Unknown sources (checkbox).
    - Android 2.0+, go to Settings -> Applications -> Unknown sources (see a small guide here)

  2. Download this file onto your phone!

  3. Once completed, click the item in your notification bar (screenshot) and install.

  4. Setup a widget! The first time you do this, it will prompt for your username and password but you'll only have to do that once.

    Important note: Widgets don't have icons you click to open them up like standard apps do. Instead, you must install the widget onto your Android desktop before it can be used.

    In Android 4.0+, there is a new dedicated widgets area in your app drawer, so go into there and long-press on the widget you want, then place it on the desktop. Older versions of Android, you'll need to long-press on your desktop until a menu pops up, then select "widgets" then find Clicky. There are three widgets to choose from.

  5. Android 4.0 potential installation bug - sometimes, on Android 4.0, you have to install the downloaded file twice before it will show up in your widget drawer. This only happens on 4.0 and only sometimes, we're not sure what causes it yet, but if you don't see the widget after installing it, install it again and it will show up.

That's all there is to it. As mentioned above, you can add one or more widgets to your desktop for every site in your account, and data is pulled in a very battery friendly manner.

This is a beta so we want your feedback and bug reports. We hope to have an official release on the marketplace within 1 month!

22 comments |   Mar 20 2012 11:50am

blogspot tracking issue

[Update: This has been fixed!]

On Friday, Google appears to have made a change that's affecting tracking for hosted sites. A significant portion of our userbase is tracking sites so we want to get this figured out as fast as possible.

The issue is strange. The majority of people saying tracking broke, it's only affecting visitors from Germany. This raises a red flag to me, as I know Germany has strict privacy laws. Google may have agreed to block third party scripts from loading for people who visit sites and live in Germany. That's a stretch but... who knows.

Another possibility is that Google is "forcing" their dynamic view templates on visitors in certain countries now, either as a test or that's just the way it is. I know that it is not possible to track blogspot sites that use this new format, so that would explain it. However it seems strange Google would do such a thing, especially without publicly announcing it first. The last post on their blog was 3 weeks ago.

The frustrating thing is that everyone who has contacted us, I've gone to their site and verified the code is still installed. I click around on multiple pages, then view their visitor report on Clicky and verify every page I viewed was logged correctly. So everything seems fine. The code is there. I get tracked. But the stats for all of these sites are definitely way off compared to last week, so yes, something is wrong - but it's not on our end.

And of course, there's no way to contact Google about this, other than praying they see this post.

Does anyone know what is going on or have any ideas?
8 comments |   Mar 19 2012 12:40pm

Filter visitors by time spent online

We've had the ability to filter by actions, e.g. exactly 10, or greater than 10, or less than 10, for quite a while now, but we didn't have the same things for time spent online. Also, we didn't have double boundary support, e.g. more than 10 AND less than 20, which means we couldn't link to these filters directly from our engagement reports, something that has always driven me crazy (and you too, based on the emails we've received).

All of this is now fixed. It also works with the API, and the docs have been updated.

Time online is specified in seconds. Formats for both parameters are specified as shown below, if you are manually typing one in to filter by, or using the API:

10 = exactly 10
>10 = more than 10
<10 = less than 10
10,20 = range of 10 through 20 (including 10 and 20)

0 comments |   Mar 16 2012 4pm

Unique ID tags and filters (yes, finally)

The ability to "tag" visitors based on IP address is a very popular feature and something we've had for 5 years now, well before we ever started using cookies to better track unique visitors. When we added tracking cookies to the mix, we never updated the tagging system to support them. That was almost 2 years ago but as of today, we now finally support these cookies too.

When viewing the details of a visitor session, there used to be a "name this visitor" link next to their IP address. We've reworded this to just say "tag", but there's now two of these links: one for the IP and one for the UID so you can click either one.

In site preferences, the sub-menu has been renamed from "IP tags & filters" to "Visitor tags & filters", and in here you can manage all of them. When creating one from scratch, we determine if it's an IP or a UID based on the pattern of the string you enter. UID's are just numbers like 123456 so if that's what you enter, we'll use it for UID tagging or filtering. If however it's standard IP format ( then it will be a normal IP tag/filter as has always been.

That may sound confusing but the good news is that the vast vast majority of you create tags and filters directly from the session details page, so you don't have to worry about the number you're actually entering, it's done for you automatically. It still works that way, so just keep doing what you're doing and all shall be good.
10 comments |   Mar 15 2012 2:36pm

Track your Facebook storefront with Clicky and Zibaba

We have partnered with Zibaba to offer real time analytics to anyone who sells, or wants to sell, products or services through Facebook.

Zibaba lets you create an online store directly on your Facebook fan page. Visitors can buy, share, recommend, and "like" products, ask advice, and share discounts, generating buzz among their growing networks of Facebook friends. And now, thanks to Clicky, you can track it all in real time.

There numerous advantages to selling through Facebook. Facebook users spend a ridiculous amount of time online, and are 9x more likely to engage with online retailers, to name a few.

If you're interested, but not sure about selling on Facebook, Zibaba offers new users a 14 day trial period to test out the software for free. Sign up here!
1 comment |   Mar 07 2012 5:08pm

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