Max date range is now 1 year for all Pro members

By far one of our most requested features has been to increase the maximum date range limit of 31 days. We've been delaying this because of the performance penalty our servers take when accessing such a large range of data, but we can ignore your requests no longer. As of now the maximum date range has been increased to 1 year. However, because this does take a lot of extra processing, we can only offer it to our Pro members. And be patient. If you do an entire year, it can literally take several minutes to get the data!

We'll be monitoring how this affects the performance of traffic processing. If it's too big of a hit, we may have to decrease it to 180 days. I don't want to do that, 1 year is kind of a magic number, but we'll see what happens.

Also, the dashboard is still limited to 31 days. Pulling up an entire year's worth of data for potentially ALL data types might cause our servers to explode, so we can't offer you that. But on all individual pages other than the dashboard, and including the API, the max range for all Pro users is now 1 year. When you click the "Custom data range" link in the date drop down menu, it will tell you the max date range for that page. On the dashboard it will always say 31 days, but on all others pages it will say 366 (1 extra day for leap years).
5 comments |   Nov 08 2008 1:21pm

Clicky is now available in 12 languages

The translations are live! Clicky is now available in Danish, Dutch, English, Finnish, French, German, Hungarian, Portuguese, Russian, Spanish, Swedish, and Turkish. You can set your "global" language from your user homepage by clicking the "edit" link in the top right corner. This preference will apply throughout the entire You can also set this preference on a "per site" basis, from any site's preferences page, if for any reason you want one or more of your sites to be in a language other than your main selection.

Note that none of the languages are fully complete yet, although a few of them are really close. Any phrase that is not yet available in your selected language will simply be displayed in English instead. Also note that we haven't fully implemented the translations throughout the entire site yet. It is about 95% on all pages having to do with your stats, but I haven't gotten it into any of the /user/ pages yet. I'll be working on further integration throughout the week.

Now that you can actually use some other languages, you may be feeling more motivated to help us translate them. We'll soon be rewarding the top contributors with free Pro accounts.

We think this system is going to work really well. It auto-updates every night with any new phrases that have crossed the approval threshold, based on user voting. As new phrases are needed, or as we need to change the copy in certain areas, these will be immediately available on the main translations page and will make it into the live service automatically once they have received enough positive votes. This will help ensure all languages stay up to date.

We definitely expect there to be some inconsistencies within languages, and some things that are just plain wrong. Please contact us with anything you notice that needs fixing. One thing we need to add is the ability to assign "admins" to certain languages, so they can add, edit, or change phrases as needed, without users having to vote on them. This will make them more accurate and consistent. If you are interested in being a language admin, please contact Sean.
11 comments |   Nov 04 2008 4:08pm

Translations launching by the end of this week - this time, for reals

We launched our crowd sourced translation framework over 6 months ago. Since then, you've submitted over 6,000 translations, and what have we done with them? Nothing. I apologize. When you run a service like this, things just keep piling up, and it's hard to prioritize.

But this time is different. We are focused 100% on getting this functionality launched by the end of this week. Since April some of the copy on our pages has changed, and we've added quite a bit of new things too, like goals and campaigns. So there are about 150 new phrases to translate. And we'll probably be adding some more as the week goes on.

If you want to help out, the translations page is here. As we mentioned before, we'll be rewarding the top contributors with free Pro accounts, after the system has launched. Thanks for your patience!
6 comments |   Oct 28 2008 11:15am

Goal and campaign updates

We just released some updates to the recently announced real time goal and campaign tracking.

But first, an unrelated announcement. Custom data can now be logged incrementally, instead of all at once. Previously when you wanted to attach custom data to a visitor, we only let you do it once. This wasn't a huge issue for most people but we certainly received complaints about it. So now this restrictions is removed. You can log custom data to visitors incrementally as needed throughout a session, which I know will be really helpful to some of you.

Ok, onto the goal stuff:

New features

  • Goals and campaigns have been added to the API, the mobile/iPhone services, email reports, and Spy.

  • Conversion rates for goals without funnels are now calculated using the total number of visitors from that date/range

  • Unique icons for goals and campaigns! The icon you choose is shown in the dashboard modules, in the main goal/campaign pages, in the visitors list (where it is most useful), and in individual visitor details.

  • In the visitor's list, we were using a blue flag to indicate a completed goal, and a red flag for an incompleted goal. Adding unique icons made us change this however. Now an incomplete goal has the same icon as the completed goal, but it's faded out. Example:

Bug fixes

  • Case insensitive matching was only working for wildcard matching, and not exact matching.

  • Trend calculation on main goal page was always -100%

  • Removed dollar sign next to monetary values (not all of you use dollars after all)

  • Revenue totals were incorrect for total amounts greater than 1000.

Two features that didn't quite make the cut: First I was trying to make a better dashboard module that showed you more info about goals, but I just couldn't make it look good. I'm a big believer in aesthetics and until I can get it up to my standards I'm not going to release it. Second, we've had a few requests for supporting manual goal completion via ajax/onclick events. This proved more challenging than I thought because our tracking script on the receiving end always expects there to be a page view or other action in there somewhere, which wouldn't be the case here necesarrily. It's a bit complicated to explain.

I really wanted to get these other fixes and new features out though, especially the new icons, so we went ahead with this release anyways. We'll try to add these two things into the next update!
7 comments |   Oct 22 2008 2:30pm

Real time campaign and goal tracking

The wait is over. I locked myself up for 2 weeks and did nothing but work on goals and campaigns. Seriously, I'm about to pass out here. We're really happy to have them out, but we're also really excited because Clicky is the ONLY service that offers either of these features in REAL TIME!

These features are for Pro and trial account holders only. We made them as efficient as possible to process, but there is still a good amount of overhead involved. Until we can gauge how much this affects performance when we have a bunch of sites using it, we are limiting each site to a maximum of 7 goals and 7 campaigns. This limit will be raised in the future. Quick breakdown:


  • Real time campaign tracking!
  • Can be triggered by landing page or referring domain.
  • Wildcards supported for matching
  • Campaigns can be funnels for goals
  • Visitors who are attached to a campaign will have this icon next to them in your visitors list
  • Dashboard module and dedicated tab
  • More information (excuse the marketing speak)


  • Real time goal tracking!
  • Multiple funnel types: page URL, campaign, external search query (e.g. "clicky"), external referring domain (e.g. "")
  • Track revenue and costs: per site, per goal, and per visitor
  • Can use Javascript tags to force a goal to be completed (good for complex scenarios), and customize the revenue for an individual visitor (documentation is on the goal setup page)
  • Visitors who have completed a goal will have this icon next to them in your visitors list
  • Visitors who have gone through a funnel but NOT completed a goal will have this icon next to them in your visitors list
  • A visitor can't go through a particular goal more than once per session, but they can go through multiple unique goals per session
  • Wildcards supported for both the goal page, and the funnel
  • Dashboard module and dedicated tab
  • More information (excuse the marketing speak)

Ooh, added bonus: We've widened all /stats/ pages by an extra 100px, so there's now quite a bit more rooom for your data. Yay progress!

Campaigns and goals aren't yet in the API or iPhone/mobile services, but will be by week's end! Enjoy everyone, and please give us your feedback!
21 comments |   Oct 09 2008 1:29am

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