New preferences for visitor hostnames and organizations

It's new-feature-every-day week at Clicky, and today we have something that has been requested a number of times since we introduced the visitor organizations and hostnames. That feature request is to NOT show the organization or hostname in the visitor's list, but instead just show straight up IP addresses. Today, this feature makes its debut. It's off by default so you'll need to hit up your site preferences page if you want to turn it on.

But wait! Before you go and disable orgs and hostnames completely, read on! You see, we added another option that we think makes this feature a LOT more useful. You can now choose to only show the organization if we (Clicky) think it's NOT an ISP (keyword: think). That's been one of the biggest drawbacks of this feature, is that a lot of people are ID'd simply by their ISP, such as Comcast, Verizon, etc. That's useful in some ways but mostly not at all. This new option looks for certain keywords within the organization name and if found, will display the visitor's IP address instead. It's not perfect but works pretty good, and it REALLY helps to make "real" organizations stand out in your visitor's list.

Here's an example of what a big difference this can make. This is data from one of our own sites being tracked on Clicky:

You can change this preference from your site preferences page (click the "gear" icon in your site's tab bar, then click the "edit site" sub-tab).

Hmmm... what new feature will be making its debut tomorrow? Only time will tell!!
13 comments |   Apr 30 2008 5:24pm

Visitors online now

We got another new feature for you: "Visitors online now". The value is shown in "the basics" dashboard module. Since this is a live figure and doesn't/can't have history, it will only show up when you're looking at "today".

This can be accessed via the API by calling type visitors-online. traffic-sources has also been added to the API and is in the documentation as well. Here are sample results from our own stats:

Visitors online
Traffic sources
14 comments |   Apr 29 2008 5:28pm

New dashboard module: Traffic sources!

We added a new dashboard module today that breaks down your visitor count between up to 6 different sources. Picture says a thousand and all that so here you go:

This is something I've wanted to do for a long time but it had to wait for some other things to happen first, one of those being processing and storing links much more efficiently. Last week, basically the only thing I did was just that, and managed to shrink the amount of space we were using to store links and searches by 75%! The savings were so big because they weren't normalized at all.

Part of this new processing method is automatically categorizing sites based on their domain. It's not 100% accurate or complete but it does a pretty good job. For example, we decide a site is "advertising" if it has a sub-domain of "ad", "ads", "pagead" (google), including numberic versions (e.g. "ad2"). We decide a site is email if it has a sub-domain of "webmail", "email", "mail", or "mailcenter", again including support for numeric version of those. (This means unfortunately we can only detect this for people using web mail. Visitors coming from Outlook, Apple Mail, etc, don't send any referrer data so we can't know where they came from).

You'll also notice a "social media" number. This is for sites like digg, reddit, etc - we'll automatically filter those visitors out and categorize them seperately. Supported services are as follows: twitter, pownce, youtube, myspace, facebook, digg, reddit, netscape, sphinn, mixx, newsvine, sk-rt, shoutwire, stumbleupon, popurls, fark, metafilter, techmeme, ma.gnolia, flickr, yahoo buzz,, furl, and blinklist. Obviously we can't support EVERY site in this niche because there are thousands of them, but I think we got almost all the major ones. If anyone has suggestions for others, leave a comment.

Everyone has access to the daily figures shown on the dashboard. But premium members (any level - upgrade) get the added ability to click on these and filter down the visitors who fit into whatever category. For example here is a real popular site that uses Clicky, with the "social media" filter applied (note the filtering drop down menu is broken for this new feature, I'll get that fixed soon)

As you can see, the rumors are true - social media traffic really is a bit more hyped than it should be. 85% bounce rate! And this is a site that gets nearly 200K daily pageviews :)

Anyways, we think this is pretty cool. We just started tallying this data a few hours ago though so there is nothing prior to today, which is why the trend values are grey and clicking them doesn't show any history.

If you want to try out a demo of it, hit up the front page of Clicky and "try the demo" - we have this enabled on our stats. And by default, all new web sites will have this module in the top right corner. No existing sites were changed to add it in though, so if you want it, go edit your sites dashboard preferences! Although since it is part of the new default layout, if you haven't changed your layout at all, it will probably appear on your dashboard automatically.
25 comments |   Apr 28 2008 2:54pm

Update on translations

We're hoping to launch localization by the end of this coming week. All languages that are at least 80% completed will be available for use. There are currently only two languages above that threshold: Spanish (89%), and French (91.9%). Dutch, German and Portuguese are getting pretty close, but everything else still has a ways to go.

We'll be giving away free Pro accounts to the top 3 helpers for EACH language. But don't just go spam the translations in hopes of free Pro access... There is a lot more to this calculation than how many items you submitted or how many times you voted.

If you want to help out, the translation page is here.

A big thank you to everyone who has helped out so far!
10 comments |   Apr 25 2008 10:05am

FeedBurner's API done got broke

If you are seeing "NO TITLE" and "NO URL" items in your FeedBurner item views and click throughs, this is a problem on FeedBurner's end, which you can verify by looking directly at their API results:

As you can see, the NO TITLE and NO URL's are coming directly from their API, so there's nothing we can do to fix it. I dont know how long this has been going on as I don't check our FB data too often, but I would expect that it will be fixed relatively soon. This is a Google company, after all.
6 comments |   Apr 18 2008 3:40pm

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