Some handy new tracking features; major update also in the works

A number of you have downloads and outbound links on your site that link to an internal script and then redirect to the real URL. Our tracking code has no way of knowing this will happen and just sees these as internal links, and hence, has not tracked them appropriately. Until today. Now you can tell our tracking code that a link really is a download or an outbound link just by adding a class to the link. Easy!

There is now also the ability to manually call our logging function from a javascript onclick event. This is similar to the way Google Analytics urchinTracker() function works, which people use to "hack" GA so that they can track downloads and outbounds, in a way that leaves much to be desired. Anyways, with this new function, you can manually track clicks on any item on your web page, even if it's not a download or outbound link. I know this will be very handy for some of you. We're going to implement it soon in a few spots on our site.

All the details about how to use this new functionality are available here: http://getclicky.com/help/customization#tag. Please note that if you are hosting a version of the tracking code on your own server, you must grab an updated copy for these things to work. However, if you're not going to use this features, there is no need to update.

Also, a few new features in the site management area, which you can see by editing a site or adding a new one. These features strip off index.* and default.* from the end of URLs, and add or remove a trailing slash from all URLs. Both are disabled by default. They are designed to make the statistics for your individual pages more accurate. They are explained in more detail on the site management page.


Major update in the works

It's been fairly quiet around these parts for a while. I haven't been able to work on the site much during the past few months because of a number of big things going on. I hate neglecting the site but it's been necessary! We have a HUGE partnership deal that will be announced next week, with a company who has over 15 million users. This will be a near thousand fold increase in our userbase, and will put us on top of nearly every hosted analytics offering in existence. We are obviously thrilled. Expect an annoucement here next week.

The point is that I'm finally done dealing with all this... stuff. I finally have time to go back to working on Clicky and making it even better. We have a huge update in the works that will contain a few very exciting features, and I know you will love them dearly when they are released. The 1 year anniversary of our public launch is later this month, and we're aiming to release it all on that date in celebration of 365 days of love. Stay tuned!
11 comments |   Nov 01 2007 6:41pm

Introducing Clicky White Label: Your own branded version of Clicky!

After strong demand, we are very happy to introduce Clicky White Label. This new service is designed for small to medium sized businesses who wish to offer Clicky Web Analytics to their customers under their own branding. Pricing starts at $49/month, and you can resell at any price you want! We provide the hosting and keep the product up to date with the public version of getclicky.com.

It's important to understand that this is not meant to be another large, public rebranding like Performancing Metrics. Your white label will not be open to the public; only you will be able to add new users and sites to your service.

If you're interested, please read all of the information in the links below and then contact us to get started!

More information
Press Release

4 comments |   Oct 09 2007 2:21pm

Widget love for all

Everyone, we finally have updated our Goodies page to include all but one of the widgets that were announced as winners in our contest last month (the last widget will be coming soon). Plus, we have a new submission for iGoogle that mimics to near perfection the Clicky dashboard. It's very well done and is my favorite by far. Unfortunately the developer didn't know about our contest last month! Really though, check this out. Don't you want this on your web site immediately?



So, head over to Goodies, and grab some widgets to put on iGoogle, Netvibes, or your own web site. And if you're interested in developing your own widget, here are some relevant links:

API documentation
Submission guidelines

Enjoy!
22 comments |   Sep 11 2007 5:39pm

Dashboard updates

Some new Dashboard functionality for ya. If you edit your dashboard, you will see three new options. One of them is to hide the graphs, and another is to hide the trend data. I think the dashboard looks a bit boring without this data but it does give more room to the names of the items themselves, which is a small problem with the existing setup.

There is also a new option for calculating trend data. Previously you could just do "previous day" or "same day last week". Now there is a new option, "7 day average", and it is the new default for anyone who hasn't edited their dashboard up to this point. It is a bit more useful in my opinion than the other 2 options, but that's why they're call preferences - you might disagree completely!
2 comments |   Sep 11 2007 5:34pm

Clicky API version 2 released

I am happy to announce the release of version 2 of the Clicky API. It has a unique URL from the old version to ensure that existing applications continue to function as expected. There are a few changes that are not backwards compatible, although these changes are very minor and should not take more than a few minutes to implement within existing applications. Juicy details are available in the API documentation, but here's a brief run down of what's new:

* new "actions-list" data type, includes ability to filter by session_id
* relative date formats ("5 days ago", "last 10 days", "last month", etc)
* a limit of "all" for every data type
* shorter cache times
* more consistent naming schemes for both data types and data values
* null values excluded by default (saves memory and bandwidth, can be disabled)
* new "total time" data type
* some new parameters: session_id, null_values, app
* CSV output (this was supported before, but undocumented)
* and more...


I know some people were hoping for more filters in the new version (such as filtering actions by title or url, or filtering visitors by referer domain or search query), but I just haven't been able to optimize them enough yet to allow this. But do note that we plan to have this functionality at some point in the future.

The API is now officially out of "beta" status. When it was first released many months ago, it was stated that there would be some restrictions for non-Pro users at a later date. (Pro is our upper tier premium package). These restrictions have changed to be much more relaxed, but please note that they are now in effect for all non-Pro users:

* Limited to 100 results per request
* Limited to "today" and "yesterday"
* 30 minute cache times

An important note to developers: The "Base API URL" is no longer provided or supported. This is to ensure that you are always in control of which version of the API is being used with your application. More information about this is in the docs.
1 comment |   Sep 09 2007 3:16pm

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