Scheduled downtime this weekend


Our scheduled database maintenance has been delayed, probably until next weekend (11/24). We didn't get quite enough done in time to make the changes today. And it absolutely must be done on a Saturday, so as to inconvenience the least amount of people, and then also give the system enough time to catch back up with real time before the week starts again.


In preparation for our upcoming release, we have to make some structural changes to the database. The web site will be unavailable during this time, as the database is unusable while changes are being made. We'll still be logging traffic, though!

The plan is to start early Saturday morning (USA PST) and go until it's done, or we collapse from exhaustion. We expect this process to take about 24 hours and involve many, many pots of coffee.

The new version of Clicky is still weeks away, so you won't notice any differences when it comes back up. Sorry! But it's coming soon and it will rock your world.
18 comments |   Nov 12 2007 11:48am

Some handy new tracking features; major update also in the works

A number of you have downloads and outbound links on your site that link to an internal script and then redirect to the real URL. Our tracking code has no way of knowing this will happen and just sees these as internal links, and hence, has not tracked them appropriately. Until today. Now you can tell our tracking code that a link really is a download or an outbound link just by adding a class to the link. Easy!

There is now also the ability to manually call our logging function from a javascript onclick event. This is similar to the way Google Analytics urchinTracker() function works, which people use to "hack" GA so that they can track downloads and outbounds, in a way that leaves much to be desired. Anyways, with this new function, you can manually track clicks on any item on your web page, even if it's not a download or outbound link. I know this will be very handy for some of you. We're going to implement it soon in a few spots on our site.

All the details about how to use this new functionality are available here: Please note that if you are hosting a version of the tracking code on your own server, you must grab an updated copy for these things to work. However, if you're not going to use this features, there is no need to update.

Also, a few new features in the site management area, which you can see by editing a site or adding a new one. These features strip off index.* and default.* from the end of URLs, and add or remove a trailing slash from all URLs. Both are disabled by default. They are designed to make the statistics for your individual pages more accurate. They are explained in more detail on the site management page.

Major update in the works

It's been fairly quiet around these parts for a while. I haven't been able to work on the site much during the past few months because of a number of big things going on. I hate neglecting the site but it's been necessary! We have a HUGE partnership deal that will be announced next week, with a company who has over 15 million users. This will be a near thousand fold increase in our userbase, and will put us on top of nearly every hosted analytics offering in existence. We are obviously thrilled. Expect an annoucement here next week.

The point is that I'm finally done dealing with all this... stuff. I finally have time to go back to working on Clicky and making it even better. We have a huge update in the works that will contain a few very exciting features, and I know you will love them dearly when they are released. The 1 year anniversary of our public launch is later this month, and we're aiming to release it all on that date in celebration of 365 days of love. Stay tuned!
11 comments |   Nov 01 2007 6:41pm

Introducing Clicky White Label: Your own branded version of Clicky!

After strong demand, we are very happy to introduce Clicky White Label. This new service is designed for small to medium sized businesses who wish to offer Clicky Web Analytics to their customers under their own branding. Pricing starts at $49/month, and you can resell at any price you want! We provide the hosting and keep the product up to date with the public version of

It's important to understand that this is not meant to be another large, public rebranding like Performancing Metrics. Your white label will not be open to the public; only you will be able to add new users and sites to your service.

If you're interested, please read all of the information in the links below and then contact us to get started!

More information
Press Release

4 comments |   Oct 09 2007 2:21pm

Widget love for all

Everyone, we finally have updated our Goodies page to include all but one of the widgets that were announced as winners in our contest last month (the last widget will be coming soon). Plus, we have a new submission for iGoogle that mimics to near perfection the Clicky dashboard. It's very well done and is my favorite by far. Unfortunately the developer didn't know about our contest last month! Really though, check this out. Don't you want this on your web site immediately?

So, head over to Goodies, and grab some widgets to put on iGoogle, Netvibes, or your own web site. And if you're interested in developing your own widget, here are some relevant links:

API documentation
Submission guidelines

22 comments |   Sep 11 2007 5:39pm

Dashboard updates

Some new Dashboard functionality for ya. If you edit your dashboard, you will see three new options. One of them is to hide the graphs, and another is to hide the trend data. I think the dashboard looks a bit boring without this data but it does give more room to the names of the items themselves, which is a small problem with the existing setup.

There is also a new option for calculating trend data. Previously you could just do "previous day" or "same day last week". Now there is a new option, "7 day average", and it is the new default for anyone who hasn't edited their dashboard up to this point. It is a bit more useful in my opinion than the other 2 options, but that's why they're call preferences - you might disagree completely!
2 comments |   Sep 11 2007 5:34pm

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