Payment system is ready

Our payment system is ready. Click here to get started. As we mentioned before, we are using PayPal to do automatic recurring payments for us. This unfortunately requires a PayPal account. We know some people have a problem with PayPal. If you feel that strongly about it, please contact us for other possible arrangements.

On your user homepage you should see a red link that says "upgrade to premium!", which will take you to the upgrade page and show you how much you will have to pay for either a monthly or yearly subscription, your choice but yearly saves you around 30%. The base price is $1.99/month or $14.99/year for one site, but higher for any site with more than 10,000 daily average page views. Prices are based on how many sites you have registered, and how much traffic each of those sites gets. There is a multi-site discount as well, you save 20% total if you have more than one site registered.

Everyone has a premium account free of charge until the end of February. At that time, anyone who hasn't paid will be downgraded to a standard free account. Free accounts don't have access to RSS or Spy, only have 7 days of detailed history, and will have ads shown next to their stats. If any of your sites have more than 1,000 daily average page views, you will have to upgrade to premium, we can't afford to support you for free. If you qualify for a free account (less than 1K PV/day) and are happy with the features provided, that's just fine and dandy, but we would still love your support. Trust us, many more features are coming down the line, and the best ones will be reserved for premium accounts only!

Various parts of the site will be updated throughout the next two weeks to support premium vs free accounts, so please bear with us if you notice any strangeness or bugs with the system. Thanks for your support. :)
4 comments |   Feb 16 2007 5:11pm

Anyone up for designing a new logo?

Update We have found a designer that we have decided to work with based on the drafts he submitted, so we are closing the contest at this point. Thanks to everyone who submitted a design!
We are looking for a new logo. The one we have now is really just a place holder, and we don't like it at all. We'd like the logo to convey the idea of "clicking" or "tracking", since that's what we're about. But we're not pros in this are - even just a really cool font might be nice. We'd like to include the words "web statistics" in the logo like it does now, minus the "beta" of course (we're about to launch). The colors aren't too important, but we do like blue and yellow, and orange too. We have no problem changing or removing the yellow background gradient if it doesn't work with your design. You could also submit a background to go with your logo as well.

We can't promise that we will use a logo if you submit one. We might not like it, or we might want some changes done to it. So if you have an idea, don't spend TOO much time on it. Just make a rough draft and send it our way, we will take a gander and tell you what we think. If we get enough submissions, we might create a post here with our favorites and have the community give us feedback and help us choose.

As for compensation, we will give you free Clicky for as long as we use your logo, and we will give credit to you along with a link to your web site. (Yes, Clicky is free to everyone right now, but after we launch it will be a pay service). If you would rather be paid cash, we can arrange that, but we won't be able to pay you for at least a month or two.

Please submit your logos to our email. If you have questions, you can leave comments here or send us an email as well. Thanks!
3 comments |   Feb 07 2007 8:25am

Planned downtime tonight or tomorrow

We are upgrading our RAM, which means we need to take the site down for 5 or 10 minutes. This will happen sometime in the next 24 hours, so don't panic if you can't access the site - wait a few and try again. Unfortunately, your traffic data won't be logged during this time. Sorry!

Update - We're all done, but Spy was broken for a few hours after the server came back up. It's now fixed. Sorry :)
0 comments |   Feb 06 2007 7:26pm

Site Spy has landed

I'm so excited about this! Site Spy is exactly like Digg Spy, except it's on your web site. How sweet is that? This is a feature we had working and active a long time ago, but because of massive changes to our backend as well as 5 bajillion other things to do, it hasn't been functional for over 2 months. But as we are preparing for launch, I made this feature my highest priority because we know it rocks and we've had a lot of emails asking about it. Finally, it is back and available for everyone's enjoyment. It's not 100% done, we really need to do something about those buttons, but it's functional and very interesting to watch.

If your site has less than a few thousand pages views per day, this may not be as interesting as it could be because clicks won't appear very often. Getclicky.com gets almost 10,000 pageviews per day, so it works pretty well for our site. See it in action here: getclicky.com/stats/spy?site_id=10

A few tidbits, for you technical fiends out there... Unfortunately the geolocation info is not available in this view. This is mainly because a database connection is not opened on these Ajax refreshes, which would be needed to look up this info. We look up the country information for every visitor as we store their info in our database, but we don't store clicks directly in the database as they come in - it's way too intensive. Spy is pulling this data directly out of the "cache" we use for incoming clicks. This actually works pretty well for us because the database is never touched while you are watching Spy, which saves us a tremendous amount of processing power.

One other thing of note, for you multi-taskers out there... this relies on a few cookie variables, so if you have more than one web site on Clicky, you can't have a Spy view open for all of them at the same time, unless you use are using different programs for each site (e.g. one site in Firefox, one in Opera). I know this will affect pretty much no one, but I wanted to mention it. I will look into making this work differently in the future...

I would love to hear your feedback! Good, bad, bug reports, etc. Leave comments below or use the contact link on getclicky.com to send us an email!

Update: We've received word that Spy behaves a bit odd in Safari - on some of the page refreshes, the top item is only half visible. Unfortunately for us, we do not have easy access to a Mac, so it's not a quick fix. We're using Prototype and scriptaculous for the Ajax and effects, these are both standard libraries used by many web sites (including apple.com) so we're left scratching our heads for the moment. We are going to try changing the effects for Safari and would appreciate anyone's feedback on the issue.
13 comments |   Feb 05 2007 6pm

Hostname lookups for IP addresses

Yay! Once again, you have asked, and we have delivered. This feature has been in very high demand, and I am happy to announce its immediate availability. However, it is only available "on demand"... meaning we don't look up hostnames until you request it. This is because it's a pretty expensive operation. The Internet is not something you just dump something on. It's not a truck. It's a series of tubes. Ok, just kidding.

To see a hostname, just click an IP address anywhere you see one in your stats (in the visitors or clicks section), and you will see the hostname for the IP as well as all the visits by that IP for the day. It may take a few seconds to load the page as this data is obtained from the internet. An example screenshot is shown below. Enjoy!

10 comments |   Feb 01 2007 6:48pm

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