We're having some speed issues [updated]

The Clicky interface has started to go pretty slow recently. I'm working on some database optimizations today that should make a big difference. Normalization is good, but we may have too much of it. Having some redundant data in a few key places will speed things up dramatically, so I'm hoping by the end of the day things will be moving quickly again!

Update: About 5 hours of work today has resulted in a HUGE increase in page load speed. Some pages were taking over 2 minutes to load, now they're averaging just a few seconds each. Can you tell the difference?
0 comments |   Dec 12 2006 9:41am

Woot insanity causes problems

One of woot's mirror sites is using Clicky, and today is what's known as a woot off, where one product after another is sold until they're all out. Normally there's not a whole lot of traffic, but the woot off's cause insanity in users who sit and click refresh every 3 seconds, waiting for a new product to be released at insane prices.

All our users combined, we are tracking 10-20 clicks per second right now. And just this site alone added an additional 20 per second to that value. Clicky hasn't gone down at all but we're getting some bad timeouts just trying to use it, as I'm sure you are too. We've contacted them in hopes they will will remove Clicky from their page for the time being until we have more resources, which should be within a few weeks. We disabled tracking on their account, which helps also, but unless they remove the code from their site as well, we will be getting all these extras hits per second that we can't take right now!
3 comments |   Dec 07 2006 7:20am

What features do you want?

We have a lot of great features that will be coming out soon, but we'd also love your feedback on what features YOU want to see in Clicky, or any bug reports, confusing things, interface changes you'd like, etc etc. So leave your comments below (preferred, so others can see them too) or send an email to us.

Here is a list of the main features that will be coming soon to Clicky, just so you know. This was also posted in the help section but we thought it'd be good to have a blog post about it too!

Site Spy - Watch users interact with your web site LIVE! Think Digg Spy, for your web site. We already have this working and it's REALLY REALLY COOL, but we are trying to make it more efficient so it doesn't destroy out database.

Public stats - Services such as sitemeter.com have their users' stats publicly available for visitors and advertisers to see. We plan to make this an option for your web site, but it will be off by default. Also, only the dashboard ("general") stats will be available, not the actual click log.

IP ignore list - You probably don't want to see yourself among your own clicks and stats, so we plan to offer an IP ignore list, where you can add any number of IP addresses that will not be logged to your Clicky account.

More user details - in addition to IP address, web browser, and operating system, you will also see the hostname (e.g. 127-0-0-1.portland.or.comcast.net) of each as well as what country they are in.

Track custom data - For example, if your site has user accounts, log their usernames into Clicky so you see them next to their clicks.

Customized dashboard - Don't care about what web browser or operating system people are using? Take them off your dashboard so you only see the data that you want to see.

Time zones - Right now Clicky is based on US Pacific time, but you will able to set your own time zone per web site so that the times match up with where you are located.
23 comments |   Dec 03 2006 10:34am

Update on server change

clicky.roxr.net was unreachable for a short amount of time, but getclicky.com and clickystats.com continue to give us a configuration error. We are waiting to hear back from our host as to the cause of this problem. In the meantime, use clicky.roxr.net to get to the site. And don't worry - traffic data hasn't stopped being collected. Even as the main site was being transferred to another process, we were watching the traffic flow in and being logged. We are still very annoyed that two of our domains don't work right now, but it's beyond our control at this stage.

Update: Everything is smooth sailing again.
2 comments |   Dec 01 2006 5:14pm

Better domains

We admit, clicky.roxr.net isn't the best, nor the most memorable domain. Unfortunately clicky.com is taken, but we do have a couple others that we think will stick with you a lot better. getclicky.com and clickystats.com are mirrors of the original clicky.roxr.net, so use whichever one you like best. It's also probably better to use one of those when you tell all your friends how aweome Clicky is :) That way, they might actually be able to remember the address.
5 comments |   Nov 29 2006 6:21pm

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