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Forums » Help & Troubleshooting



Tracking does not work with JW Player

I added the page tracking code to the header, and then followed the instructions on this page to add tracking to the player exactly as it says here:
http://getclicky.com/helpy?type=video#jwplayer

I'm seeing stats for page visits, and I've waited for more an an hour. After numerous page visits I do not see stats for the video.

There are no javascript alerts on the page, its not in an iframe, and it is in a regular page - outside of wordpress.

Help! What could be the problem?

Posted Wed May 9 2012 8:28am by moneymappress


Problem solved: the clicky.video function is only set to record http and https protocols, not rmtp or any other protocols.

Posted Tue May 15 2012 2:22pm by moneymappress



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