Goals are not tracking since account downgrade / upgradeHello.
Yesterday my clicky monthly payment failed. I fixed it up, resubscribed, but now none of my goals are tracking correctly...
I haven't changed anything on my websites, and the goals exist in clicky, so not sure what's going on. Looks to be a bug of some sort.
Posted Wed May 9 2012 5:35pm by anteck
check your clicky sitekey and id. it might have changed so the inserted code on your web pages will be incorrect.
Posted Fri May 11 2012 1:22am by bullivant
Nope, still exactly the same. Everything is fine. Except
Goals no longer are tracking. You have a bug in your hands. See the other post fro someone else that indicated a similar scenario.
Posted Fri May 11 2012 2:19am by anteck
Mr clicky, no goals for two days now, please look into this! :)
Posted Fri May 11 2012 5:05pm by anteck
Still awaiting an answer.
Posted Sun May 13 2012 5:02pm by anteck
Goals get disabled when you get downgraded to the free plan, so you have to go back into the setup area and re-enable them.
Posted Fri May 18 2012 8:17pm by Your Friendly Clicky Admin
Yep, found that out after emailing support. Might i suggest you check out the forum more often. It's taken 9 days for an answer. Quick response from support, but 9 days for a forum reply is a bit offputting. Cheers!
Posted Fri May 18 2012 8:28pm by anteck