Forums » Help & Troubleshooting



Cant see my heatmap

hi all
i am not seeing my heat map button or icon in content area. its a free basic account.

The domain which i am not getting the heatmap was in another account before and it used to show the heatmap but last week i created another free account and transfered to the new account since then i cant see the heatmap . its a prestashop store

Whats wrong with it

Posted Mon Jan 20 2014 9:17p by kathmanduclo***


If your free trial of a pro account has run out and you have a basic free account you do not get heatmaps

See Clicky's pricing module ;)

https://clicky.com/help/#/help/pricing

Posted Tue Jan 21 2014 5:03a by ringo***


I actually can't see the heatmap for one of my sites either. Works for one, but not the other...any thoughts?

Posted Tue Jan 21 2014 12:43p by davecoo***


ya thatswhy i created another free account. and in free account clciky does gives heatmap right

Posted Tue Jan 21 2014 8:40p by buddhisti***


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