no email contact
Hi there, it seems getclicky deleted their email address in the contact form: http://clicky.com/contact
Since it is not possible to change the invoice email in the account settings, is there any way to contact clicky?
Posted Thu Aug 7 2014 5:50a by netur***
I don't know what you see, but I see the clicky support email address on the contact page.
I also see an email address field in my own user profile page. Maybe you are looking at site preferences instead of user preferences?
try here... https://clicky.com/user/edit
if that page doesn't have what you are looking for, try email to support(at)getclicky.com
cheers
Posted Thu Aug 7 2014 3:11p by edyod***
The email in the user profile is different to the one for invoices. In the help section they say: "If your email address has changed, currently that change does not sync with our merchant providers for sending automated receipts. Please contact us directly to update this."
Thanks for the email address, I didn't see it on the contact page. It was just blank, in different browsers and even in the source code.
Posted Fri Aug 8 2014 12:21a by netur***
Yeah there was a bug preventing it from displaying for a few days. Fixed now.
Posted Sat Aug 9 2014 9:35a by Your Friendly Clicky Admin
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