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Forums » Help & Troubleshooting



incorrect number of unique visitors being reported

I'm using manual tracking with all requests coming from the same IP (effectively behind a NAT), but with different usernames.

It appears the Clicky is reporting the number of unique visitors incorrectly. Internal logging shows 50 unique visitors a day on average, while Clicky shows a maximum of 40 visitors a day.

It seems that you're grouping some of the requests under the same session, even though they have different usernames.

Is there any way I could work around this by for example using the username as the session id?

Posted Wed Jan 6 2010 10:15pm by skillworks


Currently it is based on IP address only. We do plan to fix this in the future!

Posted Thu Jan 7 2010 2:58pm by Your Friendly Clicky Admin


40 visits from the same IP visited my site today, and clicky counted every 1 as a unique visitor.

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Posted Fri Jun 15 2012 4:48am by


Google analytics is telling me I have had 90 visiters to my website on July 5th. Clicky is stating 0. What is going on?

Posted Fri Jul 6 2012 6:56am by audiorichter



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