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Forums » Help & Troubleshooting



Display custom user field instead of IP address in visitor list

I am saving a username field with people's session - is it possible to display the username instead of the IP address in the visitors list?

Posted Thu Mar 11 2010 2:33pm by pepsilovr


If your custom variable name is "username" then we do replace the IP address with that value.

Posted Thu Mar 11 2010 9:26pm by Your Friendly Clicky Admin


(is it possible to display the user name instead of the IP address in the visitors list?)

I'm a regular guy who has a web site and I need to know how to do this..Can someone please explain to me without all the techie talk...or at least give me an example with some instructions...please..I don't mean to be a pain in the ass..But until I can afford a real web master I have to do this myself...Hope you all understand.

Posted Fri Mar 12 2010 3:59am by verisafe


Is your website coded in PHP, ASP, or another language?

Posted Fri Mar 12 2010 6:21am by CompcoWebmaster


@verisafe if you are using a "plugin" to use our service (e.g. if your site is a wordpress blog and you are using our plugin), then that functionality is automatically enabled. Otherwise, it is is something you have to program yourself. It's fairly easy but it does require basic programming skills. Documentation is here:

http://getclicky.com/help/customization#session

Posted Fri Mar 12 2010 12:10pm by Your Friendly Clicky Admin


Thanks, Friendly Clicky Admin - what I'm seeing is that in the "Spy" view the username is appearing correctly as I would expect it to. But in everything under the Visitors tab, it's still got either the IP address or the provider (with a little star indicating that I can see the username if I click on the linked IP or provider name).

Is there a way to make it show the username both places?

Posted Fri Mar 12 2010 12:16pm by pepsilovr


Sorry, the problem was that "username" is case sensitive. I just fixed it so it's case insensitive now, so your usernames are showing up properly in your visitors list.

Posted Fri Mar 12 2010 1:44pm by Your Friendly Clicky Admin


Thanks!!

Posted Fri Mar 12 2010 10:09pm by pepsilovr


Found a couple more places I suspect you might have the same issue:

Recent visitors list, on the landing page
Visitors tab > action log link
Visitors tab > most active visitors (this one doesn't have the yellow stars and the providers - just the raw IP addresses)

Posted Mon Mar 15 2010 3:07pm by pepsilovr


Is it possible to show the username(s) if the ip is the same?

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