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Forums » General discussion



After how much inactivity time does GetClicky stop tracking time?

Wondering is someone simply looks at the site then leaves it open in a browser, how long after getclicky stops tracking?

Posted Fri Jun 10 2011 2:22pm by ellasman


About 10 minutes. You can adjust this though if you want:

https://secure.getclicky.com/help/customization#timeout

Posted Fri Jun 10 2011 4:07pm by Your Friendly Clicky Admin


this is a big problem for sites that track traffic for longer than 10 mins, basically my entire data for http://www.LiveCourtChat.com experiement is screwed because of this.

https://secure.getclicky.com/forums/?id=9637

Posted Wed Jul 20 2011 10:59am by LiveFanChat


As I said in my comment right above, you can adjust it up to 4 hours. It just defaults to 10 minutes so we don't get slammed with excess traffic unless you specifically want to track that. For most sites, a 10 minute timeout is fine.

Posted Wed Jul 20 2011 10:25pm by Your Friendly Clicky Admin



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