Help » Common questions »

Why isn't Clicky logging my own visits to my own web site?

Most web site owners spend a lot of time on their web sites, which will generally inflate the stats by a good measure. So, Clicky automatically sets a cookie on your browser to ignore your own visits to your own web site when you login to Clicky.

Note that this cookie is a third party cookie, for the domain 'in.getclicky.com'. This domain is where data is logged to for any site that has Clicky's code installed installed.

If you are getting tracked by Clicky on your own web site, the two main reasons for this are:

1) You have third party cookies disabled. Note you can leave them disabled globally but simply whitelist our tracking domain (in.getclicky.com).

2) You haven't logged into Clicky from the same computer/browser where you got tracked from. Once you have logged in and visited your user homepage, the cookie will get set.