Asynchronous tracking code

Update: Kindly ignore this post. Please read this one instead.

By popular demand, we are releasing asynchronous tracking code. This means tracking your site with Clicky will have literally zero impact on the loading speed of your site, because the code won't be downloaded and executed by the end user until your page has fully loaded. Although our tracking code is on a CDN and should load very quickly already, there has been demand for this, so we are offering it.

Grab a copy of it in your site preferences area.

We are not making this the default tracking code because there are a few gotchas:
- Stats will probably be slightly less accurate (this problem affects every analytics service that offers async support - but we want to be up front about it)
- clicky.log() events that your page fires in the first 500-1000ms probably won't be logged

These are explained in further detail on the tracking code page, so please read the whole thing before deploying this code!
7 comments |   Mar 23 2010 12:37pm

Content Distribution Network Map

Our custom built CDN is running very smoothly and, thanks to, quite affordably as well. We thought you might like to see a map of where our CDN servers are currently located, and where we plan to expand to in the future. content distribution network

For Tokyo, we're awaiting's deployment into Japan, which is supposedly coming relatively soon. For Melbourne and Sao Paulo (sorry, lame blog software doesn't let us input squiggly a's), we're waiting for Dyn (our new DNS provider) to add their own servers in these areas so we can send targeted traffic to them. We're expecting all of this to happen within the next 6 months.

Until then, the majority of our users are in the US, Europe, SE Asia, and Australia, so with the exception of Australia, you are all being serviced very well - and the ping times from Australia to Malaysia aren't that bad.

Also, our CDN isn't currently compatible with our white label service, but that's about to change, so stay tuned.
14 comments |   Mar 22 2010 2:25pm

A much improved upgrade experience

We've made a couple of much needed updates to the experience of upgrading your account.

First, affiliate commissions are now automatically applied to your upgrade, so if you have any, you will automatically get a discount. We've also integrated automatic pro-rating for when you're upgrading from one account level to another (e.g. Blogger to Pro - a common path that many users take). If you are eligible for either of these discounts, you will see this notice on the upgrade page:

And second, we've always had the ability for you to create a custom plan, but it was hidden behind a random link on the upgrade page that no one seemed to notice. Now, the custom plan creation is integrated right into the plan selection page. Select how many sites and how many daily page views you need (up to 1,000 and 500,000 respectively) and the price will immediately update to show you the cost, which you can then click on to proceed with the upgrade:

Probably not the most exciting blog post, but you'll thank us if/when it applies to you. The part we're looking forward to most is no longer having to manually process refunds for people upgrading from one level to another. The amount of time we have been spending on that recently was getting ridiculous.
3 comments |   Mar 18 2010 11:55pm

BREAKING: Receipts on demand

Much requested, way too long coming, you can finally print out a receipt for any previous payment you have made to Clicky. To access this, click the "View payments" link in the top right corner of your user homepage, and then click the "print receipt" link next to any payment at the bottom of the page.

You've always received receipts via email for any payment made. But for many of you, this is not sufficient, particular in Europe where you need your VAT# on pretty much everything. With this new receipt on demand method, there is a single large form field for you to fill out all of the billing information that you need displayed on the receipt. Then click print, boom, you're done.
2 comments |   Mar 17 2010 9:29pm

If you use Google Chrome, you'll like this

Clicky user Chris Nanney developed a plugin for Chrome using our API. The icon that appears in your plugin bar shows you how many visitors are on your web site right now, and clicking it will show the equivalent of "the basics" dashboard module. From here you can choose to view a summary of any site in your account, and select from a few basic date ranges to give you a quick summary of site activity. You can add as many sites to it as you want.

We love it when one of our users comes out of the blue with something like this. If you're a developer and have made something awesome with our API, or plan to, let us know. We may very well blog about it.

Install the plugin here

Announcement on Clicky forums

Chris's blog post about the plugin

11 comments |   Mar 14 2010 10:06pm

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