Forums » Help & Troubleshooting



the heat map is not seen

I'm paying the pro plan and not showing me the heat map, what should I do?

Posted Mon Sep 14 2015 1:38p by noria***


hi i have this same issue

please explain how the heat maps can be viewed asap!

Posted Wed Sep 16 2015 12p by mattroge***


For me, they're there, but they never finish loading so I can't see any hot spots. I've tried a couple of browsers, and the problem is consistent. It's like there's just so much data it never finishes loading.

Posted Fri Oct 2 2015 7:58a by merono***


My heatmaps appear to have disappeared as well - is there a known issue currently?

Posted Mon Oct 5 2015 7:03p by bigdogpetf***


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