Forums » Help & Troubleshooting

Undetected visitors


I have Clicky installed and it's working fine. But recently my web developer visited my website from a Marriott hotel using their connection, and he was not detected. I'm wondering what might explain that.

He thinks it's probably because he was recognized as admin. I'm wondering if hotels might have special routers or something else which might make users invisible. And if hotel guests are sometimes undetected by Clicky, are there other known categories of visitors who are 'cloaked'?

Website is here


Posted Tue Oct 4 2016 3:18pm by prinstantly

Here's the help page on that.

Posted Tue Oct 4 2016 7pm by gladius9

Thanks very much! I had not seen that before.

Posted Wed Oct 5 2016 4:32am by prinstantly

Reply to this discussion

Forums are closed due to massive spam. Sorry.