Help » Tracking issues » No visitors are getting logged »

Clicky used to log data but isn't anymore

1) Did your domain name recently change? If so did you update it on Clicky? You can do this in your site preferences.

2) Have you gone to your LIVE web site, done a "view source" to see the actual HTML, and verified the proper code with the correct site ID is in there?

3) Did you recently enable "forced" HTTPS on your web site? Tracking HTTPS web sites requires a Pro or higher account.

4) Did your trial recently expire? Does your site use forced HTTPS? See item #3 above.