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Sub-domain setup

Hello, I'm curious what the correct way is to setup sub-domains w...
3 replies
Latest: Apr 22 2014 5:48am

Tracking not recognizing actual location

Hi, I recently signed up for Clicky and when I access my website the log gets ...
3 replies
Latest: Apr 18 2014 7:29am

Clicky tracking stopped working suddenly

Hello, I am working on my client website which is run on magento pl...
2 replies
Latest: Apr 16 2014 3:17pm

Clicky Not Tracking

I have two websites registered on clicky, the first one is tracking perfectly...
3 replies
Latest: Apr 14 2014 11:28am

filtering doesn't work

Hi! when clicking on the links in the dashboard (e.g. one of the ...
0 replies
Latest: Apr 14 2014 4:30am

China Unicom Beijing - spam

Hi, I would like to block or ignore visits from Organization: "China ...
2 replies
Latest: Apr 12 2014 12:55am

How to segment traffic to track outgoing clicks?

Hi,my site receives traffic from a variety of sources - some paid and mostly S...
2 replies
Latest: Apr 11 2014 8:13am

Components without a far-future expiration date

I'm optimizing a website and get the following from a GTMETRIX report....
5 replies
Latest: Apr 11 2014 2:14am

Recent & Unique tabs are broken

On the Links section of the dashboard, the Recent & Unique tabs do not actua...
2 replies
Latest: Apr 9 2014 10:35am

Google Paid Search Terms

Just wondering why all of a sudden on advertising section why there is a lot of ...
3 replies
Latest: Apr 9 2014 6:52am

Help Tracking Image Link Clicks

Can someone please tell me how to track an image link text...For example, to a...
1 replies
Latest: Apr 8 2014 10:29am

Where do I find my UID?

Okay, I give up, where / how do I find my UID?
6 replies
Latest: Apr 4 2014 1:31am

The spam scam site Semalt.

Semalt seems to be run by Ukrainian spammers and it spams their website on count...
9 replies
Latest: Apr 3 2014 7:08pm

Clicky not tracking any visits

Has anyone else experienced any issues with visitors not being tracked? Since ...
10 replies
Latest: Apr 1 2014 8:56pm

WordPress has stopped logging visits

I have been using the Clicky WordPress plugin: http://bit.ly/1iAivnB f...
5 replies
Latest: Apr 1 2014 8:53am

Visit counts don't add up

When I look at an emailed report the total visits in the Cities section does not...
0 replies
Latest: Apr 1 2014 6:57am

The spam/scam site 200please.com

Can the Clicky check out visits from http://www.200please.com/bot they k...
1 replies
Latest: Mar 30 2014 10:44am

Run a report excluding all visitors from a specifi...

Hi, Is there a way to run a report showing all users EXCEPT those f...
3 replies
Latest: Mar 30 2014 7:47am

Adwords campaign tracking through smart links

Hello everybody, I use this tool https://support.google.com...
4 replies
Latest: Mar 28 2014 12:53pm

Ignore Cookie Missing

I went to preferences -> Visitor tags & filters and the ability to set an ig...
2 replies
Latest: Mar 28 2014 6:06am

Google tag manager settings

I am trying to set up a tag for Clicky in Google Tag Manager, but the tracking...
5 replies
Latest: Mar 27 2014 10:43pm

When i get a sale can i see what search generated ...

I have a webshop and when a customer fulfills a buy i can get a alert on that. B...
2 replies
Latest: Mar 25 2014 2:40pm

not answering script in Big screen mode

Hi, I am testing the bigscreen from clicky. Every minute it tries t...
0 replies
Latest: Mar 24 2014 10:35pm

Clicky.me not tracking

We are having very iffy success rates with clicky.me. Is there a wait period bef...
2 replies
Latest: Mar 24 2014 12:29pm

About tracking my IP

Hi to everybody, I'm a new user of Clicky and I need a little hel...
4 replies
Latest: Mar 23 2014 3:12am

Does GetClicky report Bing ads as paid or free?

We've been advertising on Bing since Sept 21. Since that time the ratio of tra...
3 replies
Latest: Mar 21 2014 4:34am

pro plus package

I have just paid for the pro plus package. How do I activate it?
1 replies
Latest: Mar 19 2014 6:38am

No Javascript Code Does Not Seem To Be Working On ...

Hi, I have tried to implement the no javascript tracking code....
6 replies
Latest: Mar 19 2014 6:03am

Reduced account

Hi, I cannot afford the pro version at the moment and have deleted ...
2 replies
Latest: Mar 16 2014 12:27pm

Hide clicky

I am running Clicky on a wordpress site and i just noticed that all registered u...
5 replies
Latest: Mar 15 2014 7:41am

How do I export daily visitor counts?

I'd like to get a csv file (or other format I can input into a spreadsheet...
6 replies
Latest: Mar 12 2014 8:46pm

Reduced account

Hi, I cannot the pro version at the moment and have deleted all sit...
0 replies
Latest: Mar 12 2014 9:43am

Google Analytics bounce rates Vs Clicky

Hello there. I am doing a comparison on bounce rates recorded on Goog...
2 replies
Latest: Mar 12 2014 6:35am

Heatmap not appearing in my Proplus account

I got a proplus account and cant find the heatmap options in my clicky.com panel...
9 replies
Latest: Mar 10 2014 7:01pm

Heat Maps

Hi - We just upgraded to pro account and the widget for the on site analytics ha...
3 replies
Latest: Mar 10 2014 4:19am

Wrong data in the Mobile Version

Hello, the percentage increase/decrease in the mobile version for...
0 replies
Latest: Mar 10 2014 3:57am

Should Top Next/Previous Pages show other websit...

When I click on the Top Next/Previous Pages icon next to one of my pages on Co...
3 replies
Latest: Mar 9 2014 4:41pm

Clicky & Mobile ip addresses

Just built 2 new websites in php, using Google PPC on these clients, install...
2 replies
Latest: Mar 6 2014 5:45am

Uptime monitoring inaccurate

Hi there, I've had uptime monitoring configured on quite a few sites for the...
2 replies
Latest: Mar 5 2014 11:31am

How does google.com.tr considered a link

Hello, In my reports some users from google.com.tr are considered to be ...
0 replies
Latest: Mar 3 2014 6:56am

I have always used Clicky But?

I just started Clicky under anew name and it shows there is knowone on my site...
2 replies
Latest: Mar 3 2014 4:55am

Mobile login on home page doesn't work

On an iphone 5S, in Safari & Chrome, entering 'demo' in the Username f...
0 replies
Latest: Mar 2 2014 7:47am

Help with installing tracking code in Rails 4 appl...

I am attempting to install the clicky tracking code into my Rails 4.1 applicatio...
0 replies
Latest: Feb 28 2014 4:40pm

About traking codes

Well i just open a account and now have the traking code and now how i can put i...
0 replies
Latest: Feb 28 2014 3:06pm

Path Analysis - Wildcards, other options?

Is it possible to use wildcards in the path analysis? My situation is that I h...
6 replies
Latest: Feb 26 2014 10:38pm

New mobile app & new jQuery tracking question

Hi all, so I read the blog post and posted under it but thought you guys might...
2 replies
Latest: Feb 26 2014 8:02am

Heatmaps on WordPress?

I seem to be having a problem getting my heatmaps to work with WordPress...
4 replies
Latest: Feb 24 2014 6:56am

Direct Traffic clicky 38, google 104

what on this sweet earth could make such a difference in the direct traffic reco...
2 replies
Latest: Feb 24 2014 6:11am

All visitors reporting 10 seconds

Hi, I have a music streaming site, and am using Clicky. My avera...
2 replies
Latest: Feb 22 2014 10:12am

57 visitors within a second

I just had a weird thing happen with clicky, I have a desktop alert, I happe...
2 replies
Latest: Feb 21 2014 3:30pm

Web traffic doesn´t match Analythics

The tracking for one of my swedisch websites http://www.xn--lnakuten-9za.c...
3 replies
Latest: Feb 21 2014 7:13am

No longer logging traffic

Clicky stopped logging visits to my site January 29. I know there have been page...
7 replies
Latest: Feb 21 2014 4:41am

js client CDN issue

Hi Admin: We have some client in China. We found that js...
0 replies
Latest: Feb 18 2014 10:38pm

Numbers are Down Compared to Google Anatylics

I posted a couple of weeks ago about something is wrong with the server. My ...
5 replies
Latest: Feb 17 2014 9:22pm

All heatmap hot spots data in one page.

For example 1: Today vs Yesterday. I want to click one button can see Today v...
2 replies
Latest: Feb 17 2014 12:57pm

Adding info to a visitor log?

Hello... In the section Visitors > Visitor Log, I want to add a column ...
0 replies
Latest: Feb 14 2014 10:13am

Double payment for the year (Last year) Can we...

Hello! We didn't read your letter in time. We paid the...
1 replies
Latest: Feb 14 2014 8:25am

dynamics goals and disabling 'more than once'

The official documentation does not seem to indicate if dynamic goals have the ...
1 replies
Latest: Feb 12 2014 1:08am

Organisations

Tracking organisations is SO cool. However, in my organisations rep...
23 replies
Latest: Feb 11 2014 9:31am

How do I stop email reports

I know how to create them and I did for all my sites, but can't find how to ...
2 replies
Latest: Feb 11 2014 8:35am

Image zoom stops working after adding Clicky

Hello, After installing the Clicky JavaScript code before the closi...
1 replies
Latest: Feb 10 2014 11:50pm

How to track emails within email campaign?

How to track emails within email campaign?
3 replies
Latest: Feb 10 2014 9:57am

Integrate with CRM?

Here is the integration I would like to do, is this possible with getclicky ...
6 replies
Latest: Feb 7 2014 4:01pm

get clicky server seems to be down

February 7, 2014 get clicky server seems to be down as of 10 hours ago
1 replies
Latest: Feb 7 2014 12:28pm

Logging of files not related to website

I have a few file on my server which are not linked to any page on my website. ...
1 replies
Latest: Feb 6 2014 11:48am

Logging of files not related to website

I have a few file on my server which are not linked to any page on my website. ...
1 replies
Latest: Feb 5 2014 10:47am

Transferred sites - lost functionality

WE renamed company and built new site. But I lost functionality on the new site....
0 replies
Latest: Feb 3 2014 2:33pm

Weird Google incoming entry

Hi, I just noticed an incoming Google search entry and it hit directly in...
0 replies
Latest: Feb 3 2014 12:50pm

Posting to Clicky from a C#/.net/dotnet appl...

Hey, Is there a way to post stats/events/actions to click via a...
0 replies
Latest: Feb 3 2014 12:30pm

Clicky DB Outages

Can we get data from when Clicky DB's go down? I am showing a gap...
1 replies
Latest: Feb 2 2014 1:36pm

Record goal once per user across all sessions

I realize that by default a goal will only trigger once per session. I have a o...
1 replies
Latest: Feb 1 2014 3:12pm

Clicky Stops Working

Yesterday was the 2nd time this has happened in a week. Out of no where, with ...
11 replies
Latest: Jan 29 2014 11:41am

How can I know if I've installed the tracking co...

HI guys, I've wordpress site. I've installed the plugin and also...
3 replies
Latest: Jan 29 2014 8:48am

Query Clicky to see how many visitors looked at a ...

I would like to query Clicky to see how many visitors looked at a certain range ...
1 replies
Latest: Jan 29 2014 7:11am

How to see visitors' browsers in the visitors ta...

hello, I would like to see the browsers of visitors in the visitors tab a...
1 replies
Latest: Jan 28 2014 4:23pm

Exporting searches & reporting by landing page

Hi, When I try to export searches, I get just small portion of th...
0 replies
Latest: Jan 26 2014 8:09pm

Traffic Lower than Google Anytalics

I noticed since the August issue with the server, that my site numbers have be...
3 replies
Latest: Jan 25 2014 6:13pm

HTTPS:

Hi, I am getting this error on whynopadlock.com, re: my site SS...
3 replies
Latest: Jan 23 2014 3:26pm

Cant see my heatmap

hi all i am not seeing my heat map button or icon in content area. its a fr...
3 replies
Latest: Jan 21 2014 8:40pm

WordPress - Decativated then reactivated plugin an...

Hi, My site: http://www.retrodata.co.uk/ had a GetClicky ...
1 replies
Latest: Jan 21 2014 2:16am

Page won't load waiting for in.getclicky.com

I have a page with an audio player plugin with files that download from amazon a...
1 replies
Latest: Jan 20 2014 11:22am

How to get Clicky (:P) to track clicks on ou...

I thought this was enabled by default and that there wasn't a setting to disab...
2 replies
Latest: Jan 19 2014 3:56pm

Heatmaps not working on Pro Plus

Heatmaps not working on Pro Plus Hi i have installed the p...
0 replies
Latest: Jan 19 2014 12:41pm

Clicky is tracking my visits to my site

Hey, I noticed that Clicky is tracking my own visits to my site. I read where ...
3 replies
Latest: Jan 19 2014 7:17am

What does the 'floppy disk' symbol mean in rea...

Hi, I have a photography Wordpress website that runs Justified Imag...
2 replies
Latest: Jan 19 2014 5:37am

Is there any way to get past data from deleted web...

Hi, I wonder Is there any way to get past data from deleted website in my acco...
0 replies
Latest: Jan 19 2014 1:30am

clicky down ?

Hi, This morning clicky spy show me I had a few visits tonight (not eve...
2 replies
Latest: Jan 18 2014 6:27pm

Tracking of outbound links

I created an online car magazine for a car dealer I am working with, but I am ...
1 replies
Latest: Jan 17 2014 5:04am

Set monday as default start of a week?

Hi, is there a way to set monday as the day clicky starts counting ...
2 replies
Latest: Jan 16 2014 1:09am

Only display clicky.log events

Hey Guys, We've got a web application we've deployed with click...
0 replies
Latest: Jan 15 2014 8:44am

Does Clicky count visitors that hit a 403 error...

Hi, I've got a particular visitor I'd like to block. I've tag...
2 replies
Latest: Jan 15 2014 1:11am

How to track defined user

I like to track defined user inside database when it is logged in. How to set th...
5 replies
Latest: Jan 13 2014 6:06pm

Alert on ISP keyword

We would like to be alerted when a visitor arrives to our site where the ISP nam...
1 replies
Latest: Jan 9 2014 6pm

Really old Campaign still showing as referrer

Hi, Problem: someone is coming to my site repeatedly and it shows...
0 replies
Latest: Jan 8 2014 11:10am

I want to see all the campaigns one given visitor ...

There is a particular visitor that keeps coming back to my site. He or she comes...
0 replies
Latest: Jan 8 2014 5:26am

How to Install Clicky Analytics Properly?

I just want to know if my clicky analytics reports are accurate. If n...
1 replies
Latest: Jan 6 2014 5:32pm

integrate clicky into Fancybox

Hi, I'm redoing my website, and will now use fancybox ...
2 replies
Latest: Jan 6 2014 10:01am

Sorting 'Content' report

Hi, I'm new to Clicky, but love it, its great! W...
2 replies
Latest: Jan 4 2014 8:06pm

How far back does "average" go?

I typically like to view my stats compared to "Same day of week on average...
3 replies
Latest: Jan 2 2014 11:38am

Tracking visitors on 2 different websites

I have two domains in Clicky with different content. When someone fills out form...
2 replies
Latest: Jan 2 2014 8:11am