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Clicky Widget not working for Safari on Mac

The logged in widget does not appear on website when on Mac and on Safari
3 replies
Latest: Aug 28 2015 9:38am

view activity by user name

hello, is there an option to view activities by a user name? for exampl...
0 replies
Latest: Aug 26 2015 7:24am

Traffic Lower than Google Anytalics

I noticed since the August issue with the server, that my site numbers have be...
8 replies
Latest: Aug 25 2015 10:43am

Is this normal?

I can get a lot more information from awstats than from clicky. For instance...
0 replies
Latest: Aug 23 2015 2:43pm

display resolution is displayed incorrectly by cli...

2560x1440 resolution is displayed as 2048x1152 by clicky.
2 replies
Latest: Aug 23 2015 5:44am

People Come, They Buy, They Go, And Sometime...

It happens only rarely, but we'll get people come to the site, go to our o...
3 replies
Latest: Aug 21 2015 4:30am

feedburner all feeds shown in clicky, with feedb...

feedburner counts very nice, so i want to integrate the stats in clicky. is th...
2 replies
Latest: Aug 19 2015 3:17pm

Tracking Internal Website

Is it possible to use Clicky to track an internal website with no hostname...
1 replies
Latest: Aug 19 2015 8:46am

Visitors vs Unique visitors

Hello, I am trying to visualize the total visitors but it seems that clic...
1 replies
Latest: Aug 17 2015 12:16pm


Tracking organisations is SO cool. However, in my organisations rep...
27 replies
Latest: Aug 17 2015 9:39am

Spy shows detail but nothing in Overview

Hi all, I have my tracking code verified to be working. I am seeing...
0 replies
Latest: Aug 14 2015 1:14pm

Tons of Referer Spam Lately (Brazil Especially...

Has anyone else noticed tons of referer spam lately? The one I've noticed th...
15 replies
Latest: Aug 14 2015 12:05pm

Spy Map always showing

Since Spy went XL, every time I refer to the spy page, the map is showing. I...
6 replies
Latest: Aug 11 2015 7:50pm


Can anyone enlighten me on the significance of ?ckattempt=1 (and occasiona...
5 replies
Latest: Aug 11 2015 5:02pm

meteor js

Hi, I made the same post to developers forum but this seems more ac...
1 replies
Latest: Aug 9 2015 6:49pm

Stats Are Wrong

For The Last 15 minutes the number of people on my site is completely off by abo...
18 replies
Latest: Aug 6 2015 5:57am

Zero Visitors, 100 Online Visitors

I got online visitor counted, but visitors shows zero. As the time goes by, ...
1 replies
Latest: Aug 2 2015 4:05am

DIV tags

I have a single page design - but would like to track the specific portfolio cas...
0 replies
Latest: Aug 1 2015 7:10am

Getting Alerts for the Removed Emails

Hi, I have removed one email from the alerts, but still am gettin...
0 replies
Latest: Jul 31 2015 5:54am

Clicky Dashboard Blank

All has been well with Clicky for months. Today both PC's stopped displa...
13 replies
Latest: Jul 16 2015 10:12am

Can I exclude my browser's usage of my website i...

Hi, Is there some method of excluding my own clicking round checkin...
2 replies
Latest: Jul 14 2015 1:45pm

Click count disparity vs. AdWords

Ever since Google began to automatically convert my landing page URLs, Clicky ...
6 replies
Latest: Jul 14 2015 7:35am

How to track outbound links?

Hi, I already add to all outbound links the class clicky_log_outbo...
2 replies
Latest: Jul 11 2015 5:38am

Installed Clicky. No visits.

The site says that my code is installed ( I used Yoast's clicky plugin in Wo...
6 replies
Latest: Jul 7 2015 11:30am

Google Analytics spam referrers not in Clicky!

I have a lot of spam referrers showing up in my GA reports, it drives me crazy...
3 replies
Latest: Jul 5 2015 11:01pm

Campaigns, Goals and Visitors not all being trac...

Since I added SSL to my site it seems the tracking is a little off. Not all visi...
3 replies
Latest: Jul 1 2015 6:29pm

Spam sites

I there a way to block all these referrer sites from China and Indonesia etc?
9 replies
Latest: Jun 27 2015 6:11pm

Custom Alerts

Hi there, Love Clicky btw. I have a small question....
8 replies
Latest: Jun 27 2015 6:10pm

Lost all formatting

My graphs on the main page were looking funny so I cleared the cache and now the...
3 replies
Latest: Jun 27 2015 12:39pm

Help Tracking Accross Multiple Domains - iphone Br...

Hey we are trying to track across multiple domains and have it maintain a sessio...
0 replies
Latest: Jun 24 2015 2:33pm

Heatmaps for responsive sites

Hi- I would like to be able to use heatmaps, but all of my sites are responsiv...
4 replies
Latest: Jun 22 2015 7:11am

Heatmap not appearing in my Proplus account

I got a proplus account and cant find the heatmap options in my panel...
11 replies
Latest: Jun 22 2015 3:42am

Filter out referring domain

Hi, Yesterday and today something awkward happened to my stats. It ...
6 replies
Latest: Jun 21 2015 1:23pm

How do I delete the Clicky bar from my website?

It's showing on I noticed it on my phone while it ...
4 replies
Latest: Jun 19 2015 7:51am

Push Notifications for Alert now working

Hi, I am trying to set up a new alert for new visitor with push not...
3 replies
Latest: Jun 16 2015 3:40pm

Is this normal?

With respect to traffic I get from google adwords display ads, Clicky does not...
1 replies
Latest: Jun 15 2015 1:44pm

facebook referrals showing as direct links and not...

People coming to my blog from a link in Facebook are getting counted as "direc...
0 replies
Latest: Jun 13 2015 9:29pm

Difference Between Unique & New Visitors

I have been baffled by this for some time now and I have to find out what the di...
9 replies
Latest: Jun 11 2015 9:41am

Any way to know if hits from "BeiJing" are ben...

Don't get a whole lot of traffic on my site, but over the last year or so I...
2 replies
Latest: Jun 10 2015 8:17am

external script tracking

I am using an external site called pricewaiter on my site. I have placed their s...
2 replies
Latest: Jun 10 2015 7:25am

Is there a way of obtaining the contact details wh...

Hello Is there a way of obtaining the contact details who/what com...
2 replies
Latest: Jun 8 2015 8:49am

support please email me

i have sent a few emails to but haven't received a rep...
2 replies
Latest: Jun 4 2015 10:14am

Search Engines as Incoming Links

Hi, in my incoming Links report I have many regular referers from s...
2 replies
Latest: May 29 2015 3:03am

Statcounter import

Over the past few years I have been using Statcounter and I am wondering if I ca...
0 replies
Latest: May 29 2015 3am

Revenue attribution

Hi, I have dynamic goals with revenue being passed into Clicky. If I look...
0 replies
Latest: May 28 2015 3:53am

Any way to break down mobile and desktop users?

I assume there's a way to see how many visitors were on mobile devices and how...
2 replies
Latest: May 27 2015 6:43am

zenfolio integration?

I have a photography website hosted by and currently am using statc...
1 replies
Latest: May 25 2015 3:47pm

db1 / 2 / 3 / 11 / 23 / 24 offline for s...

These 6 database servers are moving to new hardware today (Saturday May 23)....
6 replies
Latest: May 24 2015 4:08am

Where to see custom tracking variables?

We are using custom tracking to record a few extra pieces of info. In the past ...
0 replies
Latest: May 22 2015 4:13pm

Cloudflare + GetClicky = Tracking not working

Hi, Probably I'm using GetClicky from 5 years but this time I can...
5 replies
Latest: May 20 2015 7:28pm

Email alert on goals not working, but goal being...

Hi, I setup a goal , to flag when people visit a specific page. ...
2 replies
Latest: May 19 2015 10:16pm

Site id, key and db

Please remove the site id and other stuff in the dashboard. It is pr...
3 replies
Latest: May 14 2015 6:37am

track a goal on a page, without changing the url...

Hi Gents, I want to track an action on a page, but the url doesn...
0 replies
Latest: May 7 2015 11:17am

Goals with a varying URL

Hi, sorry this may be a silly Q. I'me trying to make a goal that ...
1 replies
Latest: May 6 2015 3:19pm

Should Top Next/Previous Pages show other websit...

When I click on the Top Next/Previous Pages icon next to one of my pages on Co...
4 replies
Latest: May 5 2015 7:09pm

Heatmap Not Logging On Custom Website Width

Hey there i noticed clicky is not showing heat map. I have custom wid...
4 replies
Latest: May 4 2015 11:26am

The spam scam site Semalt.

Semalt seems to be run by Ukrainian spammers and it spams their website on count...
23 replies
Latest: Apr 27 2015 10:50am

Clicky Stopped Working, Completely

This is my first month on Clicky (I have a Pro account), which I started v...
4 replies
Latest: Apr 24 2015 2:55am

Urgent: Our tracking img is broken...

One of the images used to track non JS visitors is reported as broken and our si...
13 replies
Latest: Apr 22 2015 6:33am

Mobile visitors

Hi! I'm trying to see how many visitors using mobile land on a sp...
1 replies
Latest: Apr 21 2015 5:42am

Hide all visits coming from specific countries

Hello, Is there a way to hide all visits coming from specific coun...
0 replies
Latest: Apr 17 2015 3:56am

How Does Clicky Deal with Tabbed Browsing?

Hi, If a user is on my site for 2 minutes and then switches to anot...
1 replies
Latest: Apr 16 2015 12:05pm

how to include conversions in a content report

I would like to get a report to show all form leads for all my content pages. Wh...
1 replies
Latest: Apr 16 2015 10:58am

Path of visitor and API

I have seen URL posted month ago:
0 replies
Latest: Apr 15 2015 4:04am

Import Data From Google Analytics?

Hi, is there a way to import my data of 3 years from Google Analyti...
7 replies
Latest: Apr 15 2015 1:38am

Sudden Drop in Traffic April 2015

Hi guys, I just noticed yesterday that my traffic dropped 75% on ...
8 replies
Latest: Apr 13 2015 10:56am

Cannot add sites

I just paid for a full year and I cannot add a single site, the link goes to ...
1 replies
Latest: Apr 13 2015 8:26am


hi my name is adrian and i having problem to started making traffic
1 replies
Latest: Apr 11 2015 3:14pm

Works only with Firefox

Hello, My stats only work when someone uses Firefox to visit my sit...
0 replies
Latest: Apr 11 2015 3:03am

Clicky and Cloud Flare

ACCOUNT: cf__mat007 Hi ! I have just signed up with vi...
1 replies
Latest: Apr 10 2015 7:06am

Clicky not tracking member pages

I am using the free version of Clicky. I have Clicky code installed on all pages...
3 replies
Latest: Apr 9 2015 7:18am

Reset revenue

Is there a way to reset sales revenue or remove a goal action? I just setup cl...
0 replies
Latest: Apr 8 2015 9:56pm

Flashy Widget

Not just the Flashy widget but with other widgets as well. How can I display the...
0 replies
Latest: Apr 3 2015 3:19pm

Clicky tracks my own site

Clicky continues to track my own site, despite the fact that I've enabled th...
4 replies
Latest: Apr 2 2015 10:26am

Joomla Plugin: Bar under the statistics disapper...

I'm using Clicky on my Joomla website. I can review the statistics and so on d...
1 replies
Latest: Apr 1 2015 7:48am

Dynamic Campaign Not Working

I set up a campaign, selected 'Landing Page' and gave matching string as u...
0 replies
Latest: Mar 30 2015 4:27am

Campaigns Unreliable

Hey, I have set up two campaigns to track downloads from my website. Whe...
2 replies
Latest: Mar 27 2015 4:32pm

site disabled

hi i'm on a free plan. i get a message: Tracking...
2 replies
Latest: Mar 17 2015 1:29am

db5 / 40 / 41 offline for hardware move, Sat...

We're moving these 3 databases to new hardware today. db5 and 40 will be offli...
3 replies
Latest: Mar 14 2015 7:31pm

Why is data delayed or not showing?
7 replies
Latest: Mar 4 2015 11:54am

How to remove all records of visitor from data?

I have been looking for a way to remove all personal information of a customer...
3 replies
Latest: Mar 3 2015 1:17pm

24h format in spy

Hi, My preferences are all in 24h time format (15h30 instead of 3...
1 replies
Latest: Mar 3 2015 1:14pm

Tracking custom data

Hello, I have access to php code of my site (Guppy cms), with ...
11 replies
Latest: Mar 1 2015 12:05am

What is this for?

I noticed theres a in the tra...
4 replies
Latest: Feb 28 2015 5:23pm

Spy Not Loading Yet Again

Nuking cache doesn't work and I can see broken code above the nuke cache butto...
5 replies
Latest: Feb 28 2015 11:31am

Spy showing data, but nothing in overview

On one of our sites, we see zero visitors for few hours but only in the overvi...
0 replies
Latest: Feb 26 2015 11:20am

Spy down again

can't even nuke cache.
6 replies
Latest: Feb 25 2015 3:22pm

Data loss on db8 / db10 / db36

Some customers did not get the automated email that was sent out so I'm starti...
27 replies
Latest: Feb 25 2015 3:14pm

Help / detailed list of last 30 visitors to site

Strange. I first came across this one today. I then ran the report again ...
0 replies
Latest: Feb 25 2015 11:36am

Tracking inbound links with conversions

Hello, This is what I am looking to do: Let's say I ...
3 replies
Latest: Feb 25 2015 11:07am

Spy Stopped Working

Spy down for anyone else? Just stopped working out of the blue for all our sit...
35 replies
Latest: Feb 25 2015 10:15am

Historic new vs returning visitors

Is it possible to view historic new vs returning visitor percentage...
0 replies
Latest: Feb 17 2015 1:45pm

Stats not working

hello i installed clicky a week ago while i was in another country an...
2 replies
Latest: Feb 17 2015 11:08am

Tracking Failed

My Clicky tracking quit registering visitors late last week. I reinstalled the t...
0 replies
Latest: Feb 16 2015 8:27am

Contact form click.log

Hi I have a clicky.lo for a contact form. It works fine on my Mac us...
0 replies
Latest: Feb 15 2015 8:26pm

Cross domain tracking ads banner

I would like to tacking my banner that showing on others website. where should i...
3 replies
Latest: Feb 15 2015 6:54pm

Not tracking referring links

Hi I have set up a new tracking code for a new site and I can see ref...
1 replies
Latest: Feb 14 2015 11:56pm

Campaign Funnel Duration with Static Goals

Hi there, sorry if this is a basic question, but I couldn't find the answe...
0 replies
Latest: Feb 11 2015 9:37am

Unkown Source

Hello, Some kind of visitor appeared in my visitors menu. If anyone can ...
1 replies
Latest: Feb 11 2015 5:12am

Link widget doesn't update

For a long time I had the poppy link widget on my website, no problems at all....
2 replies
Latest: Feb 8 2015 9:08am