Clicky tracking stopped working suddenly
Hello,
I am working on my client website which is run on magento platform. And i have installted clicky extention and also inserted tracking code and Its working fine. But suddenly its stopped tracking and tried many ways but still its can;t get sucess and my site is not tracking.
Can you guys help me to sort out the issue, Why its stopped tracking suddenly.
Website :: qualitycartridge.co.uk
Your reply or help is highly appriciated.
Thanks,
Sidd
Posted Tue Apr 15 2014 6:12a by sid12***
Are you using Ghostery, Disconnect or anything like that? What appears on your JavaScript console on inspect element feature? On mine (Google Chrome, Linux) I have "Uncaught SyntaxError: Unexpected token , ".
Just have gone to your website. Check if you have any visitors from São Paulo, Brazil.
Posted Tue Apr 15 2014 5:29p by gcanhete***
Your site is HTTPS, which requires a premium account to track. Your premium trial recently ended so that's why trakcing doesn't work anymore.
You can upgrade here:
http://clicky.com/user/upgrade
Posted Wed Apr 16 2014 3:17p by Your Friendly Clicky Admin
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