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Deleted one website after free trail-still not tracking?

Hello,

Can I get a little help- not sure if I need to email direct and request support to do something?

I had a free trial for tracking on two websites and the trial period has ended. I now want to continue tracking only on my blog: www.partyfettiblog.com but after deleting my other website, it is still showing disabled.

Can someone in support help me out and make the switch for my blog as my sole website being tracking now?

Thanks ever so much.
Jill

Posted Thu Jul 3 2014 5:36a by PartyFetti***


OK, couple things you'll need to check:
- Is this website set up in your profile on Clicky?
- Is the tracking code installed on the website, on all pages you want to track?

Posted Thu Jul 3 2014 7:20a by ringo***


Jill, we do have to manually activate your site in this case, which I just did. As long as the code is still installed on your site, tracking should resume shortly.

Posted Thu Jul 3 2014 11:31a by Your Friendly Clicky Admin


As far as I know, the code is still installed, so we should be golden! If I don't see numbers in my next emailed report- I will re-install it. Thanks.

Posted Thu Jul 3 2014 11:57a by PartyFetti***


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