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Clicky on Win8

Anyone else had an issue with Online Visitors not being recognised?

Have a Win7 PC - all is working fine.

Want to move to my shiny Win8 - clicky does not update the visitors online "correctly". In dashboard (PlugIn or Online), The Basics Widget shows visitors and it refreshes OK. But the Header Info that shows who is Online, Visitors, and Actions does not, both PlugIn or Online. The Alerts do not work either unless I go to Big Screen. If I close restart IE it refreshes!

You may say that it has something to do with my local settings, which I have crossed checked - but that does not explain why Clicky Online does not update.

This is weird - as I said it works fine on my Win7 PC.

I'm trying the community as Support has ignored me so far.

Thanks in advance

Posted Wed Jan 7 2015 1:53p by g_admin2***


Your browser and Win8 are two separate things - sounds like you're using an older version of Explorer on the Win7 pc and the newest one on the Win8 pc. Internet Explorer is a really bad browser that literally breaks with every new release, so try Chrome. I use Chrome on Win8 and I cannot replicate your issue, all works perfectly on both devices in Chrome. Ditch your crappy browser and I bet it fixes your problem :)

Posted Sat Jan 24 2015 3:57p by deliajo***


Cheers - I'll try that and let you know how I've got on

Posted Mon Jan 26 2015 3:54a by g_admin2***


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