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New features: site domains and ignore pages by URL
We just pushed two new features today.
The first is site domains, where we break down the traffic on your site by the domain name each page view was on. This will only be interesting if your site has multiple sub-domains, or you are tracking more than one root domain under a single site ID - but we know that there are a lot of you out there that this will apply to, as it has been requested a number of times.
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The best return on investment we've made
Clicky is almost 7 years old and we've always been a very small team. We've handled all of the email ourselves since the beginning, using gmail, which we like. I doubt there's a single human being that enjoys doing tech support, but it's critical to customer satisfaction. It's also one of those things that quickly spirals out of control if you're not on top of it every single day, and it takes away precious time from what we really want do (write code).
At our peak we were getting almost 50 emails a day. Now we're down to about 20. How did we do that? Black magic? No. What we did was build a knowledge base with hundreds of topics (over 300 and counting), including many guides/howto's and tons of the most common problems people have.
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1 minute uptime monitoring and more new custom upgrade options
We just launched a revamped upgrade page with some highly requested feature customization options.
Here's what the new upgrade page looks like:
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Tracking tel: URLs, custom heatmap objects, and other tracking code updates
Note 1: DO NOT PANIC. You don't need to change anything with the code installed on your site. We've simply made some changes to the way the code works, adding a couple of features and fixing a few bugs.
Note 2: Other than the "tel:" tracking, most of this only applies to advanced users.
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Local/internal search support
Local searches (searches performed with your site's own search engine) has been one of the biggest feature requests we've had over the years, so we're happy to finally support it!
First, you need to tell us what the search parameter is that your site uses. Common ones would be "q" or "search". Examples: