-
Now accepting direct credit card payments
We've wanted this since we launched but adding new features and making Clicky more solid all around has always been more fun and satisfying. Then PayPal completely broke for 10 days and we lost a bunch of money, which made me rethink my priorities. It took longer than expected but I'm happy to finally launch it. If you've been waiting for this feature before upgrading, you can upgrade here!
Paypal subscriptions were working pretty well for us, except for three things. One is that a lot of people hate Paypal - understandable. Another is that Paypal loves to cancel people's subscriptions randomly and without notice. For example if you sign up for a sub with your credit card, and then your card expires a few months later, Paypal will just cancel the subscription without notice, and there's no way to re-enable a subscription - you must sign up for a new one. That's just bad design.
-
Paypal has been terribly broken for 10 days and no one's talking about it.
Everyone's heard Paypal horror stories, but those are typically related to individual accounts, e.g. fraud, random holds on money, terrible customer service, etc. From over 6 years of both personal use, and professional use on Clicky, I've only had positive experiences, so I've stuck with them because of how easy it is to implement on any site.
But now, for the past 10 days, Paypal has had a MAJOR bug affecting ALL ACCOUNTS, and I can't find any major stories about it. Well, this story needs to be told, so here we are. We have already lost thousands of dollars already and we are NOT HAPPY.
-
Clicky discussion forums are live, get your chat on
I posted a message on the dashboard yesterday but thought I should post something on here too for all of our RSS readers who don't stop by too often.
We have just launched our discussion forums, which we hope provide a better sense of community, as well as create an established, searchable database of help and feature request topics for future generations to peruse when in need. So stop by and chat with other Clicky users if you'd like :)
-
Help translate Clicky into your language
The number one requested feature we get is to localize our service, and I'm just pleased as punch to announce that as of today, our localization framework is in place.
We have witnessed the success of other services who used a crowd-sourcing model to localize their web sites (Netvibes and Facebook, for example). We recognize the power of this model and have taken the same approach. Anyone with a Clicky account can submit their own translations for any language we offer (8 of them to start off with), or vote upon the translations submitted by others.
-
The new Clicky is good to go
It's alive! I was going to write this nice long blog post all about everything new, but I'm dead tired and need sleep. So I'm just copy/pasting my development notes into here, which was also kind of my rough draft for this post I had all planned in my head. We'll have an official press release pretty soon that will be more along the lines of what I wanted to post here, including some pics. This post is really long, but very detailed also. If you want to know everything that's new, you should read it.
All site IDs below 15,000 or so won't be ready until about 10PM USA PST on Saturday, because that server is HUGE. So big in fact that if we didn't cut out some of the really old history, we'd be here for almost twice as long. Visitor and action data more than 6 months old got the axe. Sorry, but it had to be done, and we estimate we saved more than 24 hours with this measure. 6 months has always been our official history length anyways, but this is the first time we've had to enforce it.