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Real time campaign and goal tracking
The wait is over. I locked myself up for 2 weeks and did nothing but work on goals and campaigns. Seriously, I'm about to pass out here. We're really happy to have them out, but we're also really excited because Clicky is the ONLY service that offers either of these features in REAL TIME!
These features are for Pro and trial account holders only. We made them as efficient as possible to process, but there is still a good amount of overhead involved. Until we can gauge how much this affects performance when we have a bunch of sites using it, we are limiting each site to a maximum of 7 goals and 7 campaigns. This limit will be raised in the future. Quick breakdown:
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Announcing Clicky for your iPhone
We released a sneak peak of our new iPhone interface on Friday to some of our users, but we are announcing it officially today. If you have an iPhone or iPod touch, you can point it to m.getclicky.com and use an interface designed specifically for the iPhone.
Please note, this is not meant as a full replacement of Clicky, but rather a supplement for on-the-go. It has most of the features of the desktop service, but it's lacking a few such as visitor filtering and Spy. We know how much you all love Spy and we would like to add that in the future, but the performance on the iPhone is really bad for that type of thing. We'll see what we can do in the future, though!
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New popular data filters are incredibly useful
Anywhere you are shown popular data (except the dashboard - coming soon!), you now also have the option of filtering that down so you can quickly find items you are looking for. It's been on my list for a while but I guess I didn't realize quite how useful this type of filtering would be until I was actually able to use it on my own data. So how useful is that? Very. Here's what it looks like (top right corner in red):
So anything you type in this box, the list will be narrowed down to only items that contain exactly what you typed in, whether that match is the whole string, or just the start, middle, or end of it. If the data you are viewing is "content" related, which means there is both a name and a URL, then the filter is applied to both the name and the URL.
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Now accepting direct credit card payments
We've wanted this since we launched but adding new features and making Clicky more solid all around has always been more fun and satisfying. Then PayPal completely broke for 10 days and we lost a bunch of money, which made me rethink my priorities. It took longer than expected but I'm happy to finally launch it. If you've been waiting for this feature before upgrading, you can upgrade here!
Paypal subscriptions were working pretty well for us, except for three things. One is that a lot of people hate Paypal - understandable. Another is that Paypal loves to cancel people's subscriptions randomly and without notice. For example if you sign up for a sub with your credit card, and then your card expires a few months later, Paypal will just cancel the subscription without notice, and there's no way to re-enable a subscription - you must sign up for a new one. That's just bad design.
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Paypal has been terribly broken for 10 days and no one's talking about it.
Everyone's heard Paypal horror stories, but those are typically related to individual accounts, e.g. fraud, random holds on money, terrible customer service, etc. From over 6 years of both personal use, and professional use on Clicky, I've only had positive experiences, so I've stuck with them because of how easy it is to implement on any site.
But now, for the past 10 days, Paypal has had a MAJOR bug affecting ALL ACCOUNTS, and I can't find any major stories about it. Well, this story needs to be told, so here we are. We have already lost thousands of dollars already and we are NOT HAPPY.