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static.getclicky.com DNS issues

I keep getting DNS resolution failures for static.getclicky.com. I thought it might just be me but http://mydnscheck.com/static.getclicky.com reveals the same issues with DNS resolution. I figure this might be related to your CDN issues. Anyway, this is causing much headaches. I'm a new user and haven't committed to becoming a paid user yet because of this issue. I'd much prefer to use your service over google analytics.

Can you go ahead and add/alias http://static.getclicky.com/js as http://static.getclicky.com/track.js and start using that in examples and in the preferences? Sure there will still be many users using the old code but if you want to get others off of http://static.getclicky.com/js you have to start somewhere.

For now I'm locally caching http://static.getclicky.com/js in the case that I can't load it remotely, but that defeats the purpose of a CDN and there's the chance that I won't be in sync with your code. It would be nice if you versioned the code for this reason, but I know that has its own set of headaches when you want to push out an update.

Posted Thu Feb 9 2012 11p by libbl***


That site (mydnscheck.com) does not seem accurate. Even Google domains, e.g. mail.google.com, return the same error.

Anyways I'm not aware of any problems with this domain. We got 400,000+ sites with code installed pointing to that domain, when there's a problem affecting everyone, trust me we hear about it. I haven't had anyone mention anything for a while though. Also the /js thing has nothing to do with DNS.

Cloudflare (our CDN) also does security related functionality, we have it disabled as much as possible but it is possible you're on a network or a location that is "hot spot" for naughty activity so you are getting blocked by them. Only way to verify is if you can send us a trace route for static.getclicky.com, either in here or via email.

Posted Thu Feb 9 2012 11:16p by Your Friendly Clicky Admin


I have been seeing failed access attempts for http://static.getclicky.com/js in the last few days, while testing on Firefox and Chrome. It will fail maybe %20 of the time. Is there any info I can send you to help troubleshoot further?

Posted Fri Feb 10 2012 6:06a by ricon***


This is worth not discounting, I have this issue quite a bit and every time it is resolved in 5-10 minutes. It does mean though that I miss out on vital traffic.

Please can you get to the bottom of this?

Posted Fri Feb 10 2012 6:36a by lesmo***


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