Clicky stopped tracking

We've been using Clicky for years. We hit the traffic limit and tracking shut off. I just paid to upgrade, but it's still not tracking. Does anyone know if there's a delay between paying and tracking re-starting?

Also we emailed [email protected] 4 days ago but still have not heard back. Does anyone know if that's still the right support address?

Congrats on hitting your traffic limit :) (more traffic = more $$$)

On a serious note, I've tried to write support before as well and they never answered.

I'm not sure that the email you posted is even valid anymore.