image access not being tracked

Hi

I've linked to an image on my site in an excel spreadsheet. When the user opens the spreadsheet it accesses and downloads the image. I've tested this by changing the image, reopening the excel spreadsheet, and the image changes. I want to use this to track spreadsheet usage.

However, the image downloads are not being tracked/reported in clicky?

Am I missing something?

Is there something I can add to the URL to make clicky track these events?

Thanks - Adam

Hi, we can only track images when they are clicked on from a web page that has the Clicky code on it. We do this by attaching an event listener to any links that point to images (and many other file types too).

So any images that are directly accessed from external sources, such as another web site or an excel spreadsheet or an email... we can't track those. Only a log analyzer running on your server will see those kinds of hits.

Thanks for your answer. I'll need to come up with a different plan.

Good luck. Sorry!