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Tracking Code Stopped Tracking

From 08/06/2024 Clicky has stopped tracking my website.

I checked the tracking code on my website it is present.

My website is https://www.engagebay.com

Can anybody fix this issue?

Posted Mon Aug 26 2024 4:08a by billy***


Hi, typically either the code got removed, but you already checked that, or your site's referrer policy header changed, usually inadvertently. So it's probably the second option.

https://clicky.com/help/faq/tracking/no-visitors

If you use Cloudflare, you may have checked the "security headers" option, which enables this header along with some others.

Posted Mon Aug 26 2024 6:45p by Your Friendly Clicky Admin


We are using Cloudflare. Can you please let us know where to find the security headers key and guide us to where to add it in Cloudflare?

Posted Mon Aug 26 2024 11:28p by billy***


I forgot how hard they made it to find. In the sidebar, go to "Rules", then "Transform Rules". On that page, there's some tabs at the top, click on "Managed Transforms". Then at the bottom, will be a "Add security headers" option. Make sure it's disabled!

Posted Thu Aug 29 2024 5:08p by Your Friendly Clicky Admin


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