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Third party cookies

For web site owners, Clicky uses third party cookies (attached to our tracking domain) for two purposes:
  1. To automatically ignore your own visits to your own web sites. (You can also do this manually if needed).
  2. To authorize the on-site analytics widget.

These cookies are both set when you login to clicky.com and visit your user homepage. Since they are set at the same time on the same page, these features are likely to work or fail together.


Here are some things to check if these features are NOT working:

  • If your browser has a 'tracking protection' feature, it must be disabled on clicky.com as well as all of your web sites that have Clicky installed. As of late 2019, this applies to Safari and Firefox, but other browsers may follow suit. With the default settings, you will still be tracked because only cookies get blocked but the tracking code will still load and execute. You must disable it on clicky.com to allow the cookie to be set, and disable it on your sites to allow the cookie to be sent to our tracking servers.
    • If your browser does NOT have 'tracking protection', then it should have a traditional 'third party cookies' setting. You either must have third party cookies enabled globally, or have 'clicky.com' and 'in.getclicky.com' whitelisted.

  • Starting in early 2020, Chrome, Firefox, and likely other browsers will require the SameSite=none flag for ALL third party cookies, which in turn requires the 'Secure' flag to be set. 'Secure' cookies can only be set on web sites running https://, however. These days, most web sites are secure, but if yours isn't, then no third party cookies can be set by our tracking servers so we can't prevent you from being tracked with cookies.

  • These cookies last a maximum of 1 year, so they may have expired if you haven't visited your user homepage recently.

  • If you can't get auto-ignore to work no matter what you try, then you can set up an IP or UID filter to block your visits that way.


Want to disable these features?


If you don't want the on-site analytics widget on your web sites, you can turn it off.

The auto-ignore-yourself feature cannot be disabled, however. If you need to test something, use your browser's private/incognito mode to disable existing cookies. This will allow you to be tracked.