Help » Tracking issues » Some visitors are not getting logged »

Clicky is reporting a significantly lower number of visitors than other trackers

The two most likely causes:

1) The tracking code is only installed on one or a few pages, rather than all pages, of your site.

2) Bots. Clicky aggressively filters out bots from being logged, much more so than other services. This is on by default for all new and existing sites. There is an option to turn on bot logging.